Nicholas
7 Mart 2024
Stayed here on a short three night getaway. Arrived pretty late and was quite tried after a long drive. Checkin was great, fast and easy. Hotel even gave us two vip gifts (bottle of water and candy bar). Front desk girl was friendly and informed us of the breakfast times, pool times, and hotels cleaning policy(no daily house keeping, unless you requested). Things change here, room appeared to be pretty nice, until we turned the bed down to find a large stain on the comforter. Again was very late, so just pulled comforter off bed for the night and would deal with it in the morning. Next day went to front desk, told them what we found, they apologized and said they would let house keeping know and have the room cleaning. When we got back to the room later that day we found that the room had not been cleaned and comforter was still on the floor. Again went to the front, again they apologized, said that she would email her managers and this time offered us a blanket. So next day went on with our day, to come back to find that again room 2 wasn't cleaned. By this time i was pissed, so back to front desk. Same song and dance, this time it was the same front desk girl and said she requested room to be cleaned, trying to stay cool i placed to dirty blanket onto the front desk. Saying they haven't cleaned it. All I all, we never did get a new comforter but they did end up comping two nights of our stay. Besides this one issue the hotel was very nice
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