Sambora Kinigi

Wonderful stay! Staff are friendly and attentive. Food was excellent. Herbal teas and juice tasty. Great selection. Rooms and lounge gorgeous. Hot water bottles and fireplace in the room a lovely cosy touch. Great location for trekking in the park. Will return!

We had a terrible experience at Sambora Kinigi Lodge. Room was lovely but freezing cold, power kept going on and off several times an hour, when the power went off, the water in our bathroom went off. Both sinks were leaking water all over the floor. Staff tried hard to remediate the situation but it was clear that their infrastructure was faulty. The atmosphere and food were very good, however, 3 of the 4 of us got food poisoning on the second night. Sambora was the only place we had all eaten within 24 hours of being struck by 12 hours of severe vomiting and diarrhea; so bad that we had to cancel our second day of gorilla trekking, which is what we came for. Our travel company acted quickly to find us a better hotel for the last night of our stay in the area. We thought we were dealing with the manager, a woman named Kai, who was trying her best. All 3 of us who got sick were very nice throughout the ordeal and even gave Kai and her team a decent tip before we left. We then found out that Kai was not the manager, that the manager is a man, who never approaching us about any of these issues. The most galling part is that he told our travel coordinators in Rwanda and our fantastic driver, that we were making all of this up and that no one else on the property was having any problems. Despite the fact that electricity throughout the camp was off at times. Everywhere else we stayed in Rwanda was fantastic. We would go back to see more of the country, but NO WAY would we consider staying at Sambora Kinigi Lodge.

This is an absolutely beautiful lodge with an incredibly kind and helpful staff. Upon arrival, we were greeted with drummers and dancers. From there, the staff couldn’t have worked harder to ensure our stay was the best possible. The food is phenomenal and served family-style, giving you the opportunity to talk with other guests about the day’s adventures. A truly memorable visit!