Royal Orchid Metropole Mysore

Was satisfied with the facilities, hygiene, location, etc.

The hotel is amazing, truly such a wonderful experience, from good rooms, good balcony, good bathrooms, to being well maintained, the only huge negative in my experience was their restaurant & food. Portion sizes are small which would be justified if the food tasted good. The kasturi kebab on day 1 was dry and didn't even have salt, the broccoli creme soup as well as the lemon grass soup were also equally bland, couldn't taste the broccoli, nor did it even have salt. Same story on day 2, when we asked for a beautiful birthday decoration+ dinner, the deco was wonderful, dinner was again a let down. Their lemongrass pulao is probably the worst thing I've ever had, not even adding salt could salvage it, horrible. Plus they levy 10% Service Charge without our consent which is illegal and cannot be appreciated by guests, especially since we already tipped the staff generously. The breakfast spread is also very sus, I found a bug in the cinnamon roll, spotted something floating in the milk jar, the restaurant is truly the sore spot. The reception desk is fine, the room service ladies are wonderful, but my experience was definitely a mix bag.

Even before stepping through the door, you had an amazing impression of the hotel. The aura is just perfect, and from the get go you could see how welcoming and friendly the staff are. They were always happy to help with a smile, and worked very efficiently. The room we were in was the right mix of modern with the old decadence of the building. The restaurant too was very good - I would highly recommend the tandoori chicken. Every touch, from the PS4, to the perfect little pool I spent at least 2 hours in - all perfect. I can’t recommend this hotel more!