Oakwood Hotel & Apartments Grand Batam

Service and hospitality was really great! Greeted and welcome my family upon arriving. They offered to carry our luggages from the car's bonnet and offered us drinks while waiting for check-in. Check-in took us around 10mins. The receptionist informed us about the hotel and room, and answered all of our questions. She also recommend to book a massage from the hotel to get 20% off the price since my mother wants to get a massage. My family booked the 2 bedroom premium suite. The room was very spacious and very clean. What i really love about the room was the charging port. They included type-c and usb! Swimming pool was spacious but we didn't bring any swimsuit to change 🥲. My brother went to the gym. The space was small and limited. Everything was great but the only downside was the breakfast. It doesn't really have a variety of choices. The service was slow. We had to wait 20mins for them to refill the hashbrowns and the chickens. Some tasted really nice but others were so-so. The plates wasn't cleared until we left. I feel like it's not worth my money to spend on breakfast here. Overall, it was a great stay. Really recommend to stay here as it's really convenient. I would stay here again, but not with the breakfast.

The service was excellent, and the staff was very attentive. The location is incredibly convenient, with the spa and grand mall right next door. It’s also within walking distance of many great restaurants, making it an ideal place to stay.

Booked a 2 nights stay (Executive Room, Twin beds) at Oakwood Hotel in late Dec 24. New hotel hence rooms are very clean. We were assigned a room on L6 and found they just have 10 rooms on the floor. Carpets very fresh looking. Rooms are available all way to L22. Restaurant serving breakfast and dinner is at L8. Breakfast spread is good, quite a lot of variety. This (L8) is the same level for swimming pool as well. Nice sunset views from the pool! No jacuzzi at the pool however. Staff are friendly and provide timely assistance. Hotel has tie-up with next door AESPA for 20% disc for guests. But need to book the massage via Hotel reception. Hotel is connected to next door Grand Batam Mall via L5 (the connection link to the Mall carpark, which leads to L3 of the mall, but don’t know why we can’t tap card to return to Hotel using same way back, maybe card wasn’t programmed correctly). There is supposedly another lift at L8 next to restaurant to also lead guests to some floors of the Mall, but we didn’t get to try that as the lift was having some maintenance at that time). In general, we liked the Hotel for the clean rooms, comfortable beds and proximity to the Mall. It takes about 15min drive from Batam Centre Ferry Terminal to Hotel.

Oakwood Hotel & Apartments Grand Batam is an outstanding choice for both short and extended stays in Batam, offering an exceptional blend of comfort, convenience, and modern amenities. From the moment you step into the hotel’s elegant lobby, you are welcomed by a warm, professional team dedicated to providing a seamless experience. The accommodations at Oakwood are nothing short of impressive. The rooms and apartments are spacious, tastefully designed, and equipped with everything you could need for a comfortable stay. Whether you’re booking a cozy hotel room or an expansive serviced apartment, you'll find well-appointed spaces with stylish interiors, plush bedding, and thoughtful touches such as fully equipped kitchenettes, making it an ideal choice for both business and leisure travelers. The hotel's facilities cater to all types of guests. The on-site restaurant offers delicious local and international dishes, with a menu that suits every palate. If you prefer to dine in, the in-room dining service is efficient and of high quality. The hotel also features a fitness centre, swimming pool, and a spa, making it easy to stay active or unwind after a busy day. Business travellers will appreciate the modern meeting rooms and event spaces, equipped with the latest technology for conferences or gatherings. The staff at Oakwood Hotel & Apartments Grand Batam truly elevates the experience. Friendly, attentive, and professional, they ensure that every guest feels at home. From arranging transportation to offering local recommendations, the team is always eager to assist and go the extra mile. Location-wise, Oakwood Hotel & Apartments Grand Batam is ideally situated near shopping malls, restaurants, and entertainment venues, making it an excellent base for exploring the city. Plus, with easy access to transportation, including ferry terminals, it's convenient for those travelling to and from nearby Johor. In summary, Oakwood Hotel & Apartments Grand Batam is a top-tier establishment that offers exceptional service, modern amenities, and a prime location. Whether you're in Batam for business or leisure, this hotel provides a perfect balance of comfort, style, and convenience. I highly recommend it for anyone seeking a memorable and stress-free stay in Batam.

very nice place to stay... beside the mall... very easy to check in... all the staff are accommodating specially Ms Maya... highly recommended....

Awesome stay Will come again. Staff👍👍👍esp Mr Luky Putra.