Tuli International

1. Very poor housekeeping staff. Its seems that they have not been trained. When Checked in found no toiletries, no phone number for contact to HKP or for any services. In Tea tray, starrer/tea spoon was missing. One used plate with half cut papaya was kept out of the side of the door at 6 PM and was still kept on today morning till 11 am. 2. When I came to room found that no milk pouch kept. There is no number hence asked to reception. Then call the HKP lady and ask for milk pouch. After half an hour, ask the same to reception for no response and ultimately I have to go to outside to take tea after almost one hour waiting. Complain to reception again by telling that I am going to take tea out side due to your HKP poor service. She complained to her Senior. Thanks that gentleman took action and once I came to the room found that milk pouch was kept. Then attended brought the display plate having the essential numbers of the services, also the toiletries items and kept in the washroom. We request the management to train their staff, have a proper checklist and do counter checking to make them alert.

The room is Shabby and dirty. The beds isn't comfortable and the hotel staff aren't helpful for the same. They're ignorant of the problems and not paying attention despite being called again and again. They're disrespectful to my father. There is no subscription for the Television and when asked about the same, they're like "get your own subscription and watch". Is this the way to respond to the guests despite the fact that my father is himself the owner of a 4 star hotel in Chhattisgarh. Kindly save the money and book some other hotel in Nagpur for better hospitality.

We enjoyed each and every second I the resort and staff was very humble very helpful facilities are awesome Dewki was very helpful Manoranjan was also helpful and good well behaved superb place to visit

The room alloted had issues with the Tv connection cables not layed and not working Wash room was shanby with mosqutoes They changed the room and the second room was even worse All walls worh paint coming out and electrical connections worn out and all the possible things that a customer would be dissatisfied Manager refise to come.and meet Bath tub was with paint marks and very shabby Even the houaekeeping department could not reply for the second room Surprised How can they operate like this Soory to say the hotel is in sad sate of affairs even after charging hedty charges I would.never stay again on tuli international

I stayed here for 3 nights recently. I was here last 10 years ago. This time the hotel lacked it's class. Besides wear and tear in the interior, the staff was unprofessional and noisy on the room floor, in the breakfast area reflecting poor etiquette. There was no wi-fi signal in my room and required multiple follow-ups from my side to resolve, signalling lack of proactive approach to solve customer problems. The loud construction noise in the room above was disturbing - had to call reception to stop the construction. The housekeeping/hotel staff loudly spoke on my floor for significant amount of day time - again creating disturbance. The staff in breakfast area were coughing, with masks not fully covering the face as well as chit-chatting loudly was not a good sight. Most of these issues could be proactively solved by the hotel management through right processes (e.g. checking the wifi signal strength before guest check in), staff training and culture amongst the hotel employees. The hotel definitely needs some serious renovation. I hope the hotel gets back it's past glory in the times to come.