AVOID!
There are lovely resorts and hotels in Napa; this is NOT one of them! Checking in was problematic: there was a long line at 4pm, and as you must go to the "Club Wyndham, check-in" (which was NOT signified on the reservation paperwork!) and listen to a sales pitch about purchasing a Wyndham time share, the entire process was dreadful......and much too slow. Although the room was booked EIGHT months in advance, it was by far the most undesirable: patio overlooking nearby cars, next to the main entrance, first floor with walls so thin the TV next door was clearly audible. The shampoo, gel, conditioner containers were EMPTY, and although attempt was made to call the front desk, we gave up after trying twice and holding for 10 minutes. MUCH to our dissatisfaction, there was NO HOUSEKEEPING our second day.....no refilling of the empty necessities, no fresh towels, no removing the garbage. Having to walk to the front desk, wait 15 minutes, (as again, no answer to a phone call,) to ask for what should be furnished, there were only towels delivered.
As I read the other reviews, it is obvious the management of this hotel is distressingly absent, or just does not care. The insult is the "property charge" of $50, which obviously covers nothing. AVOID this hotel....the cost of staying here is NOT reflected in the service, the rooms, nor the management.
Çevir