WoodSpring Suites Naples

The cleaning service was good. The bed wasn't too comfortable. There was also cockaroaches. Live ones and dead ones.

Never again. They didn’t have the room we booked - had to use the pullout couch which came with dirty blankets and sheets. Everything smelled like smoke. Two live roaches in the bathroom. Unprofessional at desk.

Better upkeep on the room floors needs to be better; you can definitely tell the hotel allows pets. I travel often for work so this was my 2nd time booking at this location. The first time staying I was put on the 3rd floor & it had a strong pet odor soon as you stepped off the elevator. My allergies were acting up the whole stay. I figured my 2nd stay this go round might have been different if I asked to be on any floor other that the 3rd & it was the same experience except this time I noticed a small roach in the bathroom so I only brought up what I needed in a plastic bag. Bedding sheets is very thin & stained with something yellow so I actually just slept on top of them & went out & purchased my own thick blanket. I’m disappointed in the quality of the hotel’s upkeep because the location is in the perfect area near restaurant & shopping centers like grocery stores etc. Night time it feels unsafe & suspect outside & I noticed a lot of the guest that stayed there were workers that does some sort of construction or landscaping. Few very sketchy looking people that you could clearly tell were on some sort of *****. Recommend any guest that stay to make it a short stay of 1 night if unable to really afford something better & to park near front of office if feeling unsafe. I would definitely book to stay at WoodSpring again I would just check out another location.

Had an in scheduled business trip to the area and need a place to stay for the night. All went very well! Room was clean, bed was comfortable and there was plenty of hot water. All you could ask for!

The elevator was not working, the lamp in the room was rusting out. There was some mold in the shower. I had to fix the toilet chain in tank. By morning I found 2 roaches on my bed frame. Sorry but for a hotel that is only 5 years old shouldn't be in this type of condition. One more thing, it was hard to sleep with some of the noise coming from other rooms.

The only thing I can say is that the website I reserved from said they provide breakfast but they dont. Everything else was great.

Floors were filthy in the room.i didn’t expect anything but basic but it should be clean.

Our was stay at the hotel was not the best. Had I known it was an extended stay, I wouldn't have booked this at all. The first room had hair in the bed and the sofa was scratched up. Also the blanket was a bit dingy. The second room was a downgrade but still hair in the bed and a dingy blanket. Coming from Virginia, I really could've just slept in my SUV. I'm sure there will be a generic email about how you'll do better but that's not helping me one bit. Thanks but I won't ever stay at any WoodSpring Suites again in life. Nice staff..horrible hotel

The customer service is great but the property is not clean. I found blonde hair on my towel. There are stains on my blankets. There are cockroaches in my room. I killed 4 of them. This is not good for business. Very disappointed