Verified traveler
7 Şubat 2024
After being on the road for many hours, being confronted with a hostile receptionist wasn't in the cards. I had called earlier inquiring about parking indoor or out - not told there was a fee, nor did your site clearly state there was a fee. It took her a good 5 minutes to find the small print on my phone of the additional fee...so a hidden fee not evident to the everyday consumer. The place was great, bed, food, location; however, the confrontational desk people made our stay unwelcoming. In addition, they had no memory of my phone call and an anger management class would be helpful...also your site needs to be more forthright in the parking fee
Çevir