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The staff who checked us in was the worst. They spoke very politely, but their explanations were very difficult to understand. Also, when we left the building and were shown around the facility, they silently snatched the map my sister had several times and explained things to me while showing me the map, which surprised me. It's not a hotelier thing, but it's unthinkable as a person. This time, we booked three rooms: my parents, my family, and my sister's family. First, they showed my parents' room, and then we were told to ”cross that bridge,” so we started walking ahead, and behind me, I heard a voice explaining to my sister's family, ”Now, I'll show you where the lounge is.” What, my parents and we can't use the lounge? I thought, so I turned back and asked, ”No, everyone can use the lounge!”... If that's the case, shouldn't they explain it to everyone, including my parents? In the end, only my parents were there when they were explaining where the lounge was, but they repeatedly said, ”This is for use by people up to 12 years old!” I think that's why they do it, because both my family and my sister's family have small children, but I felt very uncomfortable when they repeatedly emphasized something that should have been clear once. The other staff were very nice and we thoroughly enjoyed the meals and activities, but the first woman's nonsensical service bothered us, and the trip left us all feeling unsatisfied.

•Area where we stayed: Dog-friendly room with hot springs, cottage on the 1st floor, 2 minutes walk from reception and public bath •Room: Very clean. Air conditioning and heating in each room. The fireplace is in the living room. There was a regular bath and a hot spring separately. It smells like sulfur and seems to work. You can also reheat the hot springs. Hot springs that you can soak in without worrying about time are the best. The large communal bath and room hot spring are said to have different hot spring qualities. There are two rooms and can accommodate up to 6 people. There is a microwave oven, tea powder, ground coffee, coffee cups, glasses, and a refrigerator with a freezer next to it. No detergent, knives, etc. Dog water bowl, food bowl, toilet seat, and paw wipes are provided. •Dog run is spacious. There is also a section for small dogs, so small dogs can play without worrying. There is a foot washing area. The day after it rained, I thought it might be muddy, but when I went there, I found grass growing and it wasn't really that wet. •Dinner @ room Sukiyaki served in the room You can also choose shabu-shabu. The meat was marbled and delicious. The sukiyaki had burdock as an ingredient, which was interesting. I'm a little disappointed that the green onions are small. And the Koshihikari rice and rice were so delicious every time. It came with fruit. •Dinner @BBQ area - Dogs allowed, buffet style.The meat was delicious and had a variety of cuts. It's a shame that there aren't many types of vegetables. Ramen is delicious. Takoyaki is delicate. Corn is delicious. I didn't eat dessert, but there were a lot of them. You can also order alcohol for a fee and it will be delivered to your seat. Soft drinks are included in the meal price, so they are free. Just like free drinks at family restaurants, you can self-serve using a machine. There was an all-you-can-drink option for an additional fee.・Breakfast: Dogs are allowed on the terrace. Comes with lead hook. There is fleece for terrace seating. It was windy and cold so I was saved. We had breakfast for two days, but some of the menu items had changed. Buffet style. I made a reservation at check-in.Since I checked in late, I had breakfast at 9:30 on the first day. If you would like to arrive early, it may be a good idea to let us know your breakfast time. Some people put it in a paper bag like a lunch box. Everything was delicious, including the rice. There was also bamboo shoot rice. It was raining at breakfast on the first day, but it was only a light drizzle, so we were able to take our dog out on the covered terrace.・Large public bath Two baths, an indoor bath and an open-air bath. 6:00 am to 10:00 am. I think it was 13:00 to 23:00. The open-air bath was better at The Onsen. The room hot springs are transparent, but the public bath hot springs are not, so you cannot see inside the bath, so be careful when entering.