Eriks Hotel

Stayed for two nights after a cancelled flight. The staff was so helpful and friendly. They even took us to the train to travel to Munich for the day. The food was wonderful. Breakfast and dinner had a variety of foods to enjoy. A beautiful setting in a quiet town with a wonderful host and staff. Thank you. MacFarlands

I missed my connection in Munich airport after my incoming flight arrived late. I was offered this hotel by Lufthansa. I was hoping to stay in Munich but that was what they offered! Pro: 1- The hotel is clean and in good shape 2- Room are up to standards 3- The restaurant was nice. They have a Lufthansa menu for the dinner with limited choices but you can probably pay and order what you want. The dinner was good although the protein in Salamon Pasta dish was very limited 4- Breakfast was fresh and enjoyable. They have eggs in the buffet but you can't order an omelet, or at least it was not offered. Midway: 1- Erik (the owner) is so nice and has a full time smile (I made sure to thank him for his service and good business and shake his hand before leaving). Not sure if it is a family business or not but some were very nice & some were not very helpful. For example, the young man who checked me in was blunt. I didn't know where I was from Munich and when I asked if I can go to the city or if there is any other thing to do other than sleeping, he was not helpful. He booked me for a dinner sitting without asking if this is a good time! 2- The driver speaks no English. when I arrived, he was not very nice, in my opinion, but by the end of the trip, we were getting along. Cons: 1- This is not the right place for a solo or a family with kids. My joke after my trip was this is the place you take you mistress to and your wife will never find you. It is literally out in a village or a very small town. It is nice for a romantic vacation or if you want to be alone in a quiet place. I liked it but I would prefer to be near the city 2- I noticed a bus stop but you will probably need a car if you decided to stay there 3- Door closes after a certain hour Overall, a nice place if you are staying the night to catch a flight or staying on an airline expense and you have no plans to do anything other than watching TV, reading or sleeping. It is probably excellent for a romantic vacation with your partner. Clean rooms, and nice food.

I am deeply disappointed by the treatment I received as a guest at this hotel. while standing outside the hotel in freezing weather, the lights suddenly shut off, leaving me stranded for over 30 minutes. Despite my attempts to contact the hotel, I was informed that the reception was not 24/7 available. This lack of communication regarding reception hours is unacceptable. At no point was I informed, either verbally or in writing, about the limited operating hours of the reception. As a result, I was left exposed to the elements and freezing weather  without any recourse. Furthermore, when a representative, who identified himself as the owner, finally arrived, instead of offering a sincere apology, he proceeded to blame me for the situation . It was a nightmare , Avoid this hotel at all costs

We had a reservation at this hotels restaurant for Dinner. My partner had been a couple of times and always had good food and service. However this time they got it seriously wrong. We arrived at 6:40pm and did get drinks for 20 minutes, another 20 minutes waiting for a cold starter then 45 minutes for our main courses. Despite chasing our orders the servers and head waiter just ignored us. The food was really good however we had gone past the point of wanting to eat it took so long on a Tuesday night! I fed this back to the head waiter who just refused to accept any responsibility and instead tried to endorse the experience we’d had as something he was trying to create. Very disappointing. Unfortunately if this restaurant carries on like this it wont be in business for long. Such a shame as the food was good. Its also worth make the point this wasnt a cheap meal and my experience should count as I am the customer!

The worst experience and forced dilemma ever received from a hotelier – expect no mercy if you are unfortunate enough to break Erik’s Hotel rules My flight was delayed and car hire was a fuss at the airport which made me late by 45 minutes arriving at the hotel The young man at the desk informed that I was classed as a “No Show” and the room was no longer available and it was occupied, also the hotel was completely full I had no option but to leave into the night and search for an alternative place to stay The following day I rang Erik’s Hotel reception to ask for an explanation – I was spoken to by a very rude and obnoxious lady that clearly wasn’t taking any prisoners, but happy to take the costs of the room from my account – I smell a rat when money was taken from myself plus the additional from an alternative punter. Word of warning – don’t be late, not even 45 minutes or it will be your loss in more ways than one.

Amazing and extraordinary restaurant with very young talented Chef and team. Exceptional service,warm ambience. Just perfect. I am very thankful you made my day. And I was extremely pleased to see such a young and extremely motivated team. The food was absolutely exceptional and you could feel the passion and love with which it was prepared.