Quality Suites New Iberia

I enjoyed my stay. The hotel is a little old but my room was very clean and comfortable. I would definitely stay here again.

The Pros of this hotel is the staff is friendly, but the communication between staff members is terrible. Cons: the list is long, so buckle up. **look at pictures*** 1.) Most of the safety latches in the rooms are broken. We had to request to be switched because our young children can open the door without the safety latch enabled. 2.) Absolutely NO towels in our room. We were preoccupied with our kids to double check that we had towels in our room. I quickly went up to the front desk to get some.... They had only ONE towel, ONE pool towel, and one wash cloth... that's it. 3.) The water pressure was non-existent. It barely was able to trickle out. 4.) There were a couple dead cockroaches in our room, now, I am happy they were dead and not alive, however, if the room was being maintained... these should have been vacuumed. 5.) No Wi-Fi for the tv. 6.) The pool itself looked very unkept, and the water was a dingy color. 7.) Breakfast was a joke. We walked downstairs, early I might add to make sure our kids ate. There was no paper plates, when we did ask for some it took 5 minutes just to get plates. The sausage and eggs were completely empty. As was the coffee. 8.) The phone in our room did not work, nor did some of the lights and the batteries of the remote were dead. After all this nonsense we requested to check out early and a refund. Full review listed on Yelp for hotel location.

Enjoyed my stay. Was quite, bed comfortable, staff was very friendly, breakfast was great. The only thing that was concerning there was a lot of rust, around the toliet rack, it was broken, but very clean otherwise. Stayed on the 1st floor but this was the first place where you didn't hear stumping or running up and down above us.

The staff is so nice and there rooms are all ways clean and the coffee is always fresh and breakfast is good nothing bad to say at all

Clean, quiet, comfortable. It is nice to have a small breakfast available, also. Staff is friendly.

Good value. Nice clean room with plenty of space for a fair price. Staff was very kind, and were helpful.

I found a cockroach in shower. No maintenance of the room at all.

I was very comfortable and the room was clean enough

The advertising of the amenities was misleading there is no outdoor pool or fitness center. There were several doors and structures in need of repair. The rooms were nice, big and clean. The staff was excellent. Each person was welcoming, nice, friendly and helpful. The buffet was lacking on variety and quantity. Day one the scrambled eggs were what seemed burned and hardly any there was no milk set out for cereal and hardly any syrup for the waffles. Day two no syrup plenty of eggs and sausage. Day three no syrup one sausage link and no eggs but there was milk for the cereal with only three muffins. Coffee station was well stocked and the coffee was surprisingly good. The lack of amenities and breakfast is in no way a reflection in staff service I am sure they can only make do with what corporate provides to them. The staff should be acknowledged with their service.