Sheridan Hotel

Warning DO NOT stay there! The rooms are dirty, the staff are bad and unprofessional! Suffia or Sophia is extremely rude, they double charged me and she blamed me!! And anytime she saw me through my stay she gave me bad looks! The housekeepers pretended they don’t speak English so you don’t ask them for towels and blankets! The front desk are the worst people I have ever encountered! Showers had hair ! I will never stay here again !!

We checked into the hotel and the first thing that was wrong was we got the wrong room. I did select a double bed for me and my friend who was travelling for business. However we were assigned a King room. We had to go back to the lobby to request a queen room with two beds for which the GSR seemed to be argumentative. I was really tired and so I was not about to argue back with him. We did end up getting the room with two beds but I must note, the floors were dirty and sticky, the elevator was dirty. The environment smelled of ****. We got our room and the first thing we noticed there was a big tear in the bed sheets, no wash cloth in the bathroom, no foot mat in the bathroom, the wall paper that was on the wall left much to be desired. The freezer of the mini frigde was over frozen with frost. based on these undesired occurences I decided to check the space and what I found was unbecoming. unused condoms were found, behind the bed heads were a baby's bottle, a pill, roach, and traps to catch bugs. The room door appeared to have been beaten up. I must note that the beds were comfy although we did not lift up the flat sheet. No comforters are in the room. This was a distasteful experience. There might be circumstances causing the lack thereof but mgmt needs to get it together! I would not stay here again and thats a fact ! I forget to mention horiible WIFI services good think I have reliable hotspot so I could have completed a report and presentation that was needed for my intended business.

Sophia was very helpful with our needs & helped us to be placed in a suitable arrangement for our family, Thanks! Surprised me given the reviews of previous guests. Could be better but NY is still recovering from the covid tyranny placed upon them by their leaders.