Hampton Inn Manhattan Chelsea

Nice to stay

房間很好，有書桌，服務非常好！

總體滿意，所在位置一般

很斬人的酒店，毛巾很臟，設施老舊，服務也差，價格超貴。

讓人失望的地方，沒人打掃

The customer service at the Hampton Inn Manhattan-Chelsea is abysmal! During our one-night stay last weekend, my husband and I experienced an unpleasant situation. To our surprise, we were charged for water from the room, even though we never consumed any. What's worse is that the charge was processed after we had already checked out. Upon reaching out to the front desk, they not only refused to refund the erroneous charge but also asserted that it was non-refundable. This experience leaves us with the impression that they are engaging in dishonest practices.

Good location, 1 of 2 elevators broken entire time, breakfast items ran out before official closing time, staff pleasant

Very so so. One elevator out of action so took ages to get from lobby to room and vice versa. One person at desk in the evening and she said she was only person around. Our room was cold and heating not working. Maintenance arrived close to midnight! We were already huddled under blankets and sleeping. Breakfast is really super basic. Good location and we had good city view but for that price definitely basic. Could be far better.

Booked for my first trip to NYC - quick 48 hour trip. Reviews seemed pretty good. Pros: -Awesome location by multiple 23rd St Subway stations -Decent amount of food, ATM & bars around -Walkable to Empire State & Times Square + more -Complimentary breakfast was pretty good -DirectTV had lots of channel options -allowed us late checkout due to flight delay Cons: -Booked a Queen room, it HAD to have been a full/double bed. So small and uncomfortable. Slept terribly, partner felt the same way -Small room in general -No microwave -sink didn’t drain properly -not enough towels provided -only 1 elevator working. Very inconvenient -getting down to the ice machine was a hassle -needs remodel. Bathroom old and while the room was technically clean, it needed a real deep clean -no city noise from our room but the doors constantly being closed from the hall was extremely loud. Woken up on our last morning at 8am to slamming doors. Overall, it could be okay for a 1 night quick stay. We personally wouldn’t return because of how terrible the bed and size was. If location is the most important thing to you and you’re okay with the cons, it’s doable for a short trip.