InterContinental Hotels NEW YORK BARCLAY by IHG

Pahalı bir otel için hizmetin çok daha iyi olacağını düşünürdüm - Odadaki Wifi berbattı ve telefonumda bile kullanamadım. Resepsiyonla konuştum ve neden çalışmadığıyla ilgili sorular sorarak ***** gibi hissettirdiler. Ayrıca buz makinesinin karşısına bir oda koydum ve gecenin bir yarısı uyanıp diğer misafirlere buz verdiler. Bu fiyat noktasında kalmak için şüphesiz daha iyi oteller olacaktır.

Otelin konumu çok iyi ancak odalar biraz küçük.

İlk deneyimim otelin iyi hizmet vermemesi ve temizliğinin iyi olmamasıydı, kötü bir deneyimdi

The people working at the lobby are very unfriendly, especially the one keep wearing a mask.

Great location for travelling to and from JFK with Airtrain connection with LIRR line to Grand Central just down the road. Beautiful hotel rooms as well.

Good location , cleen , Classic and clean luxury hotel . friendly staff.

Horrible experience with Service & Unnecessary charges a) After charging $40 + taxes, they give $30 free meal voucher every day. After Day-1 i realised it was more economical to not use the $30 voucher. Sounds strange but its very Interestingly structured. One orders an Avocado toast for $29 (within budget) from the in room menu.The guy delivers in 30mins with a bill of $52 of which its $29 of food, $10 of delivery charges and $13 of taxes totalling to $52. So 1st you are charged $40 as City charged and in lieu of that the coupon of $30 for food given to you even if u stuck to your understanding $30 you would have paid more than $52 means extra $22 It gets more interesting when they tell you, that you cant use this $30 for breakfast. This is like a Ponzi scheme. b) One of the rudest In-room dining call you will ever attend. I asked what is XXXXX, revert: you should read about it, this is not in my job profile, I only take orders. Fab experience 😍 c) I requested that since i was lactose intolerant could the hotel be kind to deliver 1/4 cup of Almond milk, just enough for a cup of tea. I am told that is possible and then a full cup of milk with $10 + taxes = $13 is charged for simple request of Almond milk. d) You are not eligible for even a single bottle of water in a so called 5star hotel or so. e) Servicing the room was not in list, had to go twice over to reception to ensure that room no is added to list of rooms to be serviced in the day. f) The Coffee machine wasnt working and one had to request for a simple electric kettle to warm water for tea/coffee. g) The Jet spray in the washroom commode was jammed and not working.

Incredible! Classic 5 star nyc!