The Herald by LuxUrban

I was really surprised to find that the hotel charges for luggage storage, even if it's just for a couple of hours! That's something I’ve never encountered before, especially at this price point. The rooms are incredibly outdated and have definitely seen better days. To make matters worse, there were no toiletries provided in the room, and we were shocked to find only one towel in a room booked for four people. The furniture looked like it had been dragged from a dumpster—scratched, worn, and broken in places. The carpet was stained and dirty, adding to the overall feeling of neglect. On top of all this, there’s a mandatory deposit that cannot be paid using Apple Pay! This is a tourist hotel, and you'd expect more convenient payment options. Overall, a very disappointing experience.

預訂的露台房，給的這個，經過攜程介入，很快速，還是在國內的早上四點多，退了露台房多出的錢，並給了些補償，這酒店只有一間露台房，沒有大堂，電梯那有一個很小的一個接待，女生們的服務態度也一般。就這還説是給了我照顧，可以有景觀看，位置不錯，地鐵就在附近，性價比在紐約也算可以，不要有太多期待。

아이 둘과 함께 오전8시쯤 도착했는데짐을 맡아준다고 하더니 아예 체크인을 헤주었어요. 친절하고 아주 삐른 체크인을 도와주신덕분에 숙소에서 쉬고 즐거운 여행을 시작할 수 있어서 좋았습니다. 특히나 엠파이어스테이트빌딩 근처에 역 바로 앞이라 교통도 아주 좋았습니다.