Misafir Kullanıcı
15 Ekim 2021
Where to begin, on arrival learned that their mobile key access app does not work for a majority of people, Sent to a room that used the mobile app, which wouldn't work. At this point they changed us to a room with a coded door, the door code they gave us was incorrect, went back to the staff at the counter, where we were given another code to try. On the second day I opened my phone to find that three accounts had been hacked into through their Wifi network. Also spotted a repairman throwing a customers keys into the planter outside from a fifth floor window, watched as he went down and tried to retrieve them, he took off when I called out at him. I then returned the keys to reception, where they denied it happened even though I watched it happen. I've worked in a static security guard position 20 years, I know what he was doing. It was organised for us to extend our stay one week, but with a week to go staff stormed in stating we were not meant to be there. Their organisation skills are terrible. The managerial side seems to have a communication problem with the staff The lies: 4 1\2 star..... No I've stayed in many it would likely be 2 1\2 star in Sydney or Melbourne No Wifi timeouts, it times out at 3 am Gym inaccessible Pool inaccessible Disabled friendly rooms, No it was not at all Zero security (this one baffled me, as I've worked security in similar buildings) and by God they NEED security I will literally advise everyone I know to avoid like the plague
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