Economy 7 Inn- Newport News

I have to say I was pleasantly surprised by this motel. Its always hard to judge from onlune pictures and reviewss but i wholeheartedly recommend giving this one a try. I must mention that it is definitely a no frills motel, so keep that in mind. First check-in went quickly and easily. They do require a small deposit for non-smoking rooms - honestly people, quit lighting up in them or get a smoking room, or go outside; these might not be required if you did. The clerk was pleasant and explained everything clearly and well. The room itself was on the second floor, up a narrow flight of metal stairs. When my wife and i entered we noticed it had a pleasant aroma, was spacious, and clean. No complaints there. The bed was comfortable and clean, although the comforter and decorative throw had a couple of burn marks, probably from being used in a smoking room, but was otherwise ready for a good night's sleep. The bathroom area was small, but the shower water was hot, and had good pressure. The fridge and microwave were clean and worked well. The fridge was super cold by the way, so bonus! All in all fornan inexpensive weekend getaway this motel is perfect. Just dont expect premium amenities.

Room was nasty toilet wouldn’t flush and the man at the desk was rude and a smart ass. Never coming there again

It was horrible, there were cigarette burns in the blankets, stains on the pillows walls and doors, and no hot water in the shower. The other rooms in the hotel were loud at all hours of the night.

I like how the staff was warm and welcoming. My room was extremely clean and the amenities are great.

This is the worse hotel I have ever stayed at. I drove 16 hours for friends and family day at CNU. The owner charged me $1 deposit for a key card. Booking gave me a room upgrade. I was told at check-in there is no room upgrade and all of the rooms are the same. I asked for towels because I only had one set for two days. I was told housekeeping has left and he does not have towels even though he is the owner. I didn't have tissue and asked for tissue and was told to wait until the morning. The sheets had cigarette burns, the carpet was filthy and the bathtub was dirty. The towels were dingy. Also the water wasn't warm for a shower.

The people at the front desk cannot assist we towels or anything housekeeping I found that weird. It’s clearly family owned, however they do not check behind their staff or just don’t care but the mattress were filthy period. Check for Bed Bugs please and report.

First - The hotel has a horrible smell when you walk in your room. If has many roaches and needs caulking. The door frame was detaching from the door. The internet does not work properly. When it does work it is dial up speeds. Highly recommend you don't stay here. I won't ever again.

I didn’t like how I couldn’t get a refund,after mistakenly booking a room for one night.I didn’t even show up and check in I was so disappointed in the customer service and waisted almost 100 dollars.No refund policy sounds like steeling to me

The personnel was rude and reluctant to offer customer service. They did not have housekeeping when I arrived at 7:30 pm. Two of the three pillows in the bed were very dirty and they refuse to give more pillows even though the place was bearly occupied. I asked them to change them for some in another room and they refused. I asked to cancel my reservation and they said they would not refund the money. My wife and I ended up at Walmart buying pillows that night to be able to sleep. I would not recommend this place to anybody.