Panorama Condotel by HLG

行李放在酒店行李中心保管，出去吃了個飯回來就被偷了個精光，住宿期間換房平台訊息也不準確，浪費了3小時時間，訂了含餐的房間，前台説不含餐，真的極其垃圾，如果願意提心吊膽不怕被偷的可以選擇這棟樓的酒店…

Do not make a mistake to go to this hotel, bad service, dirty everywhere, full of cockroach, we book this hotel by booking, the pictures look very good but they don't show how dirty is the room, the location in Google maps shows different places of panorama, but actually is only one, apartment panorama, hotel panorama, Panorama nha trang, is all same in the same building, we arrive at night, the give us a room in 9 floor but actually we wanted a bit high, the guy who attended us says, "I'll change the room next morning, because now we don't have another room" okay 👍🏾, but the room that we had ita was full of cockroach, and smelling like humid, we ask the men on reception to change for us another room, he agrees that was so dirty, he changed us to the floor 36, but the room still had cockroach, and the only solution that they had was spray the room with cockroach killer, for a hotel 5 Star, it was actually like 1 star, we want our money back, the men was calling the manager, and the manager replied but he said he can give us back the 50% of what we paid, but we didn't even stay more than 10 min in the room, we couldn't even unpack our staff, because everything was dirty, the manager didn't even reply and didn't even come to solve the problem that we as a costumers have, if you ever go to nha Trang, I advise you to don't book this hotel, there's cheaper hotels, and more clean, Don't let advertising fool you