Kashoutei Hanaya

房間非常寬敞，獨立的衞生間、洗漱間和淋浴房，兩個卧室都配了大功率的空調、戴森的加濕器和冷暖風機，客廳和其他空間也非常大。 二食的餐配得也很用心。在房間用餐，有工作人員把餐食送到房間，逐道介紹。贈飲也很豐富，還有非常好吃的布丁。 沒有私湯，公共温泉有室內室外兩個池，9人容量，提供浴巾、毛巾、各種洗護用品。房間配有浴衣襪子，非常周到。

酒店不在登別温泉主街上，有幾百米的距離，所以附近沒有商店和超市。店家提供免費的飲料，泡池小，餐食一般。

日本的服務變得很差了！去前先用電郵詢問了接送方法，沒有收到回郵。結賬離開時店家沒有對客人作任何告別！這可是温泉酒店哦，是因為我們外國客人的原因？以後再也不會去這家了！

職員十分友善, 膳食可口

On the edge of town and a good walk away from local shops, restaurants and Hell Valley, this small ryokan is comfortable, although a little dated in decor. Our room was spacious with a view of the river nearby and snow covered hillsides. There is a very small lounge overlooking a tiny garden, but strangely it is not permitted to sit there and drink the free beverages provided in the afternoon - "Go to your room to drink" says the signage! Our meals served in our room by a charming lady were good and plentiful and all staff were very friendly and helpful, with a shuttle bus provided from the station and to Hell Valley on request. We were disappointed with the baths, both indoor and outdoor, which were all very small and certainly smaller than they appeared in the photos. All baths were also run down and in need of maintenance and upgrading. The tokonoma in our room had a picture hanger but there was no picture or decoration attached. Of the six onsen we stayed at in Hokkaido and Honshu during our visit, we felt this one offered the least value for money.

I went to 4 different Onsen hotels/ryokans during this trip to Hokkaido, Kashotei Hanaya was by far my favorite and probably the most traditional. The staff was so friendly, the place had a very calm atmosphere and the kaiseki was possibly the best meal I had during my 17 days in Hokkaido. They adhere to no shoes anywhere on the premises, it's very quiet and while they offer free sake and beer in the afternoon, guests are expected to enjoy in their rooms. They also have a gift shop with plenty of other libations for purchase. The tatami rooms were very spacious and comfortable. The entire ryokan is well maintained. The tatami room was clean and the finishings, from the walls, to the flooring to the bathroom are kept in near pristine condition. There were also decorations and little vases of flowers throughout the hotel that were changed out daily. If you appreciate attention to detail, you will like this Ryokan. The refrigerator in the room is refilled daily if you'd like, but those drinks are also available to grab for free during the afternoon. Breakfast and Dinner are served in your room and you get to choose what time works for you. Breakfast is a traditional set meal and dinners are kaiseki meals. The food was so delicious and meticulously prepared. Of the main touristy ***** of Noboribetsu, this Ryokan is the furthest away from Hell Valley, but it was still walking distance. Last but not least, the onsens on the premises are lovely. They are small, with a limit of 9 people at any given point but I didn't experience any issues while I was staying there. There are 2 indoor and 2 outdoor baths and I had the opportunity to sit it in the outdoor baths while it snowed. Don't expect a lot of English speaking staff here but with the help of Google Translate, everything is fine.

Loved every minute of my short stay at this adorable, tattoo-friendly ryokan! Both the indoor and outdoor onsen baths were clean and very relaxing, the kaiseki meals for dinner and breakfast were delicious, and the staff were friendly, extremely helpful, and accommodating. Totally regretted booking just one night! The next time I'm in Noboribetsu, I'll be sure to check to see if Kashoutei Hanaya is available for several days!

The hotel stuff are friendly and helpful while the hot spring pond is quite small. The hotel located at roadside, convenient but not much scene to view. The food is delicious but the size is a bit small.

First time experiencing a ryokan and this place did not disappoint. Only sad thing is that I was only there (and Noboribetsu, for that matter) for 2 nights. Staffs were friendly and helpful.