Verano Resort Noosa

A HUGE DISAPPOINTMENT Whilst my wife and I had booked an apartment months in advance and requested a quieter location, we got an apartment beneath one being renovated. For three days (at a time I was unwell and needing to rest) we endured the use jack hammers being used to remove exisiting floor tiles, an assortment of electrical tools used to dismantle existing cupboards and then again to install new ones, along with the continual noise of tradies carrying furniture and appliances up and down the stairwell past our apartment. Whilst we appreciate and understand that all apartments require up keep at some point, management would and should have been across this project and not allocating quests an apartment directly below. To us, it's either very poor planning and or very poor customer care and just a crab for money. Making matters worse was how management were uncontactable and reception was vacant during this period. All office phones were diverted to voice mail, where messages were not returned. Upon our departure, little care was shown with regard to what we had endured with a final comment of " when you return we will try and find you a quieter apartment next time " - NO NEXT TIME for us.

From the friendly service on the phone when booking ( I love to book direct so that hotel owners don't lose out on a booking fee!) to the spacious apartments and well kept pool area - this place really delivers. While others may want to be right in the hub bub of Hastings Street our family prefer this quiet haven and catch the free bus into the busy town Centre when the mood strikes us. With a spacious kitchen and generous living area, this is a home away from home complete with washing machine and ample parking. The pool is great for kids with a spa pool and shallow kids pool. A short walk to the supermarket and an easy stroll to local restaurants and the river where you can catch a boat to local tours- we've just booked to go again! Thank you to Linda and the Verano team who really go out of their way to look after you.

It was our first visit and it was a great stay even though we experienced a very wet week that led to flooding around the Sunshine Coast and northern NSW . This certainly affected our holiday but our Verano accomodation was excellent. We had a spacious one bedroom apartment with everything we needed. Looking forward to our return in drier times .