SpringHill Suites Charleston North/Ashley Phosphate

I definitely will go back in this. Location , customer service and cleanliness are superb. Breakfast is quite descent for the price of the hotel. Huge rooms and very very comfortable for us.

the place is ok but suite rooms are smaller

Did not inform us it was a handicap accessible room with bench in shower that had black duct tape wrapped around it observed ant in shower Hotel under renovation at this time Bedroom was clean and bed sheets were clean. large spacious room . Friendly staff. Front desk employee during checkout was awesome! Breakfast was ok toaster was not toasting well and precook sausage was not tasty at all. Eggs watery Great coffee, juice, fresh fruit and then pastries

Rooster in yard behind there woke us up before 6 am and kept us up.Charged a $20 fee for I don’t know what.Pool and gym were not open

Don’t feel safe. Renovations on first floor mean paint smell on my floor, no pool, no gym. Cops arresting people next door. I’ll sleep with lights on tonight.

Pillows were very old and some had stains. Also some of the front desk staff were not friendly. They acted rude....I am not sure, but they seemed like they did notvlike hispanics. We will never stay at these hotels ever again nor we will refer to family and friends. We booked 4 rooms...

Comfortable room and beds. Would prefer the bathroom to have the vanity/countertop in the layout. At breakfast, the hostess was very nice, and kept area clean. The coffee in the thermos' was not as hot as I would have liked but it was adequate.

The guests next door, played loud music until 4:30am, finally called from desk. But the hotel did nothing to compensate us, fed them many opportunities to provide “unreasonable” hospitality solutions, but failed…. The “unreasonable hospitality” by will guiders should be a mandatory reading for all in the hospitality industry.

Its a great hotel. Always clean and spacious. Staff is helpful is needed and they'll leave you alone if you want. I stay here often. Breakfast is usually pretty good.