Misafir Kullanıcı
1 Mart 2024
Where do I start from??? Well they claim to be a 4 star property !!! I’ll give them only 1 star and that also due to a clean swimming pool and decent(not lavish), mediocore breakfast buffet. The way to the hotel, just outside the main gate, the people living in that street, dumps all their household garbage. The cows are eating the garbage all day, and you smell the garbage in the rooms as well. What a sight! I have included the pics that I took from the hotel’s front gate. Their so called PREMIUM rooms are worst then a cheap motel room. The back room’s balcony falls in a dark and smelly alley. We NEVER opened the balcony except for the first day. The sliding door of the balcony has no security, you give it a hard pull and the door opens. LOUSY security. And the rooms facing the front, overlooking the onstreet parking, due to the poor condition of the sliding doors, my uncle/aunt heard the loud music playing in nearby clubs and also the conversation that the people walking on the street. No soundproofing of any sort. The mattress on the bed is OLD and soggy. If you sleep in it for a moth, you’ll defenitely get a back problem. We harldy got any sleep, like 3-4 hours a night. I asked the ***ager to change rooms and he gave us the CRAP excuse that all the other rooms are booked. Next day for breakfast, there were hardly 6-7 couples within 1.5 hours. The bathroom sink is so high that kids under 4 feet cannot reach to even wash hands or brush their teeth. There were small cockroaches in the bathroom sink. And big ones in the main room. (pic attached). We were said that there;s a safe in the room, which there was none. The shower head is so high and at such an angle that the water shoots high in the wall. Also The shower is a dancing shower. The water pressure keeps going high and low, high and low all the time. When the pressure goes high you are hit with cold water and when the pressure gets low you gat scalding hot water on your body (Video included). I complaied to the ***ager and again he gave me the CRAP that that happens in all the rooms because they have a pressure pump for water. I have pressure pumps in two of my homes and NEVER had a dancing shower. And lastly, on the day of checking out, they accused me of stealing two coffee mugs from the rooms. I told them that a day b4, My uncle and aunt maDe coffee in the room and brought in down by the pool, where I was swimming. They didn’t want to hear anything. I told them that you please check all our luggage, we are getting late for the flight. The ***ager came all the way outside on the front street where our cab was parked. I told him to check our bags and he denied to check our bags, and insisted that I pay for the cups. The ***ager stood in fromt of our car. We were getting late for our flight, so Finally the ***ager took rs. 500 from me for 2 coffee, which probably cost them less than rs. 100 and we left from there and barely made to our flight, just 2 minutes b4 the gate closed. PLEASE
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