Swissôtel Jakarta PIK Avenue

Booked a Swiss Advantage type room but was informed that the room is exactly the same as the normal rooms, apart from it being located on the high floors. The price difference per night is around S$30, so for those that only comes back at night to sleep it's probably not worth paying more for high floors. I feel that the differences in the room-type can be better communicated to us in your website. The room decor itself is modern and clean. However, some of the furnishings are not well maintained and can see signs of aging. Location is no-doubt the best feature of the hotel, located 15mins drive from the Airport and is directly connected to PIK Avenue Mall. The mall itself is huge, but seems empty. They have the usual brands like Uniqlo and Cinema. Massage places are lacking; we went to Meiso Reflexology (few stalls beside the Cinema). Small stall and basic, but they've nice massages. Check-in was prompt and service was well. Requested for late check-in and was given an hour extension to 1pm. Breakfast variety is decent, but the tastes are lacking. Personally, I'd rather venture out and eat the local delicacies. Nearby the hotel is the PIK market (around 10mins walking distance)

Cozy hotel and good location

Good location, clean and comfortable room. It’s located beside the shopping mall so you don’t need to get stuck in the traffic.

A pleasant stay. Room is nice and spacious. Bed is comfortable. Good location, within PIK Avenue Mall. Convenient for shpppers. Second stay. Recommended.

Such a warm welcome from the Swissotel team. Thankyou for the birthday surprise! Everyone in the family really appreciate them! Always a recommended hotel, consistent with their overall service and cleanliness. And because it’s connected to a mall, it’s so convenient especially for tourists.

Place was so nice because exactly next to PIK avenue mall, it makes easier to buy something. And the staff also very friendly