Hallways were very dirty and smelled disgusting. When I got to the room it was filthy, and there were bed bugs literally on the pillow. I took photos.
I went straight to the front desk to ask for a refund. He was very unhelpful and told me I have to contact ******* to get a refund. When speaking to ******* they tried to contact the front desk to ask for a refund, they were told the clerk couldn’t authorize it. When they tried to call back a second time the hotel wouldn’t answer. I’m still waiting to find out if ******* can get a refund, but the hotel is less than helpful. This place is filthy. Do not stay here.
Çevir