Misafir Kullanıcı
23 Şubat 2024
+ amazing location + hard working and friendly staff, with no back up, especially Raheme who had to try to deal with our almost daily complaints - very tired and shabby rooms, look dirty despite staff cleaning daily - manger says this is traditional Zanzibar flooring, not where we’ve been. - a massive problem with the air con. We had 2 different rooms where it was broken - broken shower - damp patches on ceiling - breakfast sub standard - manager refuses to take responsibility, says complaints are just “ bad luck” And we had the highest priced suite for this standard at about £140 a night!
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