Comfort Suites Oakbrook Terrace Near Oakbrook Center

Очень чисто. Огромный номер. Соседей не слышно.

I’ve stayed at Comfort for years, this time wasn’t the best. I called down and spoke with the night clerk to have my room cleaned while I would be gone for 10 hours at school, he told me the room would be cleaned. Got back from school room hadn’t been cleaned! When I spoke to the clerk on duty they said the night clerk hadn’t written anything down, he said for me to put the towels outside the door and he would bring clean ones down. Well to my amazement that never happened either. I had to call down to the front desk about towels to take a shower, I was then told by a young lady to bring the towels down to the front desk to receive new towels. Yes No COMMUNICATION AT ALL! The next day I’m leaving out for school yet again I see the same night clerk, yes the one from the night before I said “ You never put my request in to have my room cleaned?” He says “He’s doing it right now”. Goes to a piece of paper pretending to write it down. I told him I also put the sheet on the door for the housekeeper as well. Him ok. I come back 6 hours later sheet still on the door. Might I mind yall my keys kept disabling everyday so I’m at the desk having them to reset them so I can get in my room as well. So now I go back up to the front desk the young lady that’s there was so nice I tell her the problems I’ve been having about house keeping and the night clerk and how the sheet is still on the door, and how the remnant been cleaned. She instantly got on the walkie talkie and let the housekeep

Previous stay Aug 2023 was excellent enough to bring me back . This current stay , felt like a club hang out . People hanging around the entry/exit points . Elevator didn’t work. My shower didn’t work , they changed my room then that room tub wouldn’t flush. Front desk agent rude.

After having the ceiling start leaking at our previous hot, the Comfort Inn saved our trip. The hotel was clean and the staff was very nice. The bathroom was small and needs updating.

Not sure if it is because the building is so old, but we got the creeps soon as we got there. My kids did not like the pool and thats why i picked this hotel. Gym room everything was broke. The sign on the trash can at free breakfast said "DO NOT THROW FOOD AWAY OR YOUR ROOM WILL BE CHARGED", how can you tell someone not to toss what they dont want. My son found a half broken Crack pipe in our room😡. We just wont be going back

I didn’t like how strict their were about the free breakfast if you take a plate upstairs you will be charged If you throw any of the food away you will be charged. In the breakfast area was freezing.

My stay was a good one until it was time to go to bed, there was a child running throughout the hall all night, the smell of the devils lettuce being smoked. Then for breakfast the next morning signs are posted about a $20 charge if you take anything to your room. Oh and if you waste any food you’ll be charged for that as well. Like what’s going on with this place I’ve stayed here so many times. Not only that but the power was out for 2 hours and no one even came and said anything. Upon checking out I’m like so what are you doing for the power outage? The guy said it’s an ACT OF GOD we can’t do anything about that. Overall I’ll be looking else where for my stays for school for now on. It’s not worth the hassle.

I had to cancel my reservation because my flight got canceled and I didn’t hear anything back

Noise of Roosevelt Road was something we didn't think of when booking. Toilets were low and, as seniors, we need higher seats. Manager at check out had remedies for this next visit.1( request back of building and 2) request high toilets:) Will do this with next booking:)