Jugendherberge Oberammergau

Location 10 minutes' walk away from the station according to their website, 13 mins. according to Google, but if you are not a professional athlete and have any luggage, it's about 20 minutes or more. The bedside lamp by my bunk didn't work. I reported it to reception, who promised to have it fixed. They never did -during my entire week-long stay. The en-suite bathroom stank chronically, as if something were rotting out of sight, and the smell would waft out and take over the whole dorm. The only way to prevent this was by making sure the bathroom door was always kept shut. I didn't report it because I reasoned that if they couldn't change a lightbulb, they're unlikely to manage plumbing. No drinking glasses at breakfast, even on request -you are supposed to drink water out of mugs, which I intensely dislike, because their policy is not to provide drinking glasses in the interest of safety. Likewise, no trays. You need to bring food to your table plate by plate -and the plates are small, side plates, not dinner-size. Again, it's a house policy. On my last day I asked them to print a train ticket. They refused without as much as an explanation, but probably for the sake of cybersecurity. Still, nowhere near top customer service! I have decided (maybe generously) to give them an overall "two star" rating because, in spite of everything, my room was quite spacious, access is relatively easy, and I enjoyed the international TV channels in the (tiny) adults-only room.