Just got back from our vacation at Moon palace Jamaica and I have mixed emotions regarding this place, so I start from the only thing that we liked to the stuff we didn’t like so much.
There are so many lovely people working in this resort, very warm, kind and friendly no matter if you tip them or not. The hotel itself is mediocre at it best. Lobby and common areas are clean and beautiful but the rooms are small and outdated, we had mold in our shower.
Upon checking in I mentioned that I have a gold status in *******, and they upgraded my room to ocean front which was nice but that’s about all you get with VIP, I lost count how many times I called to get an Iron in our room, or one night they forgot to put water in our room and I called three times to get water, we couldn’t use the hair dryer because the connector was loose.
There are few walk in restaurants which all serve more or less the same menu and the food is bland and tasteless.
We didn’t enjoy any dish and we tried all restaurants except momo. Buffet is not bad but the variety of food is less than other luxury resorts that I have been before.
Çevir