Residence Inn Oklahoma City South

When I checked my, the toilet in my bathroom was clogged and has to wait until the next day for repair. While sleeping the fire alarm went off in my room alone. Front desk said it was a short from control board, this can't be true from a Connells m controls understanding. It seemed to be intentional. Wouldn't recommend. The desk staff were very professional and helpful. Want all bad but would avoid going forward.

They charge for parking without even knowing if you have a car or not, and to make matters worse, they don’t have enough parking. We reserved the two bedroom suite which in itself says that there should be enough dishes for 4, but it barely could do 2 people. No ice machines around and the ice maker in the fridge in our room didn’t make ice (ice maker didn’t work). For winter you would expect blankets on the beds but the “blanket” that was on the bed was thinner then the sheets. We couldn’t sit in the living area of the room because the furniture was badly stained and there was a weird smell in that area of the room. We were on the ground floor and the windows in one of the bedrooms had nothing stopping the windows from opening fully which was a safety issue, not to mention people frequently propping up the side door nearest the steakhouse. We booked for 2 nights but left early because even though I hate driving at night due to vision issues, I’d rather do the night drive home and sleep in my own bed then stay another night there.

The location was in a weird spot due to a lot of shut down businesses, but right behind a Texas Roadhouse, which was really nice because I could actually walk to the restaurant!!! The staff was really helpful, friendly, and very aware of safety! Example was when I was sitting out in my car, it was late and I was out there for a while, but when I came back in, the front desk person made sure that I was alright and if I needed anything!!! I appreciate that, a lot!!!

Upon checkin, our room had food items in the refrigerator, trash cans had trash in them, and the room had no pillows on the bed, no towels or toilet paper in the bathroom, and was missing several kitchen items (utensils, pottery). It took ~24 hours, but we eventually obtained most of those items and were ultimately moved to a different room that had everything and was an upgrade. Some of the staff were professional and sincerely trying to improve the operations of the location.

This is a wonderful place to stay for a quick getaway with your spouse or even a clean nice place to stay while traveling.

Hotel had roaches, no mattress protectors, bedroom door was coming apart, etc.

Spacious room with good amenities. Quiet area. Property is well maintained. No issues

The staff was friendly and welcoming and the amenities were excellent and it was very clean and well maintained

The stay was OK. The thermostat was set at 63 when we arrived. There were no washcloths available. The breakfast was marginal at best. The location worked well for us and it wouldn't take much to improve the stay if more attention was paid to the details.