AmericInn by Wyndham Omaha

It was a fraudulent charge to my card I never booked it nor did I stay there

For a higher price than other hotels in the area, the hotel was old and worn. The picture showed a nice new room, our room looked 40 years old. The breakfast was next to nothing.

They have good waffles...but the staff babysits you while you wat to make sure you dont go up to your room with the food.

The TV in the room didn't work. There was only 2 towels. The floor felt sticky. Check i was alright. The young man seemed to be on something. Could t find him again to see about the tv.Was one of the worst places I have stayed.

They tried to charge us $20 for a late check out. We called and asked to check out late. We didn't want to pay $20 (plus they were DEAD so there was no reason for this) so we rushed out and got to the lobby to hand in the key cards at 11:06 am and they sell tried to charge me late checkout. Everything was run down and broken. Cracked bathroom sink. It smelled bad all throughout the place. No ice machine and where the ice machine had been, the drain was clogged and smelled of sranding rancid water. The free breakfast was orange juice, coffee, mini donuts, and stale mini bagels with no cream cheese. Awful place.

Find a different place! We had to be moved 4 different rooms. The place was dirt, fridges didn’t work, toilets were broken, and the pool/hot tub was closed. The front desk guy was high and drinking in the job and really was not much help. On top of all that I was charged $150 for deposit fees which I’m hoping I will be able to get that money back. EXTREMELY disappointed!

I ask for pool and hot tub. When I got there to check in, obvioudly to late to cancel, pool broke down for season sign taped to front desk. Now no refunds just kiss my. If they were up front and advertised pool broke I would have gone elsewhere.

The staff that I dealt with was very unprofessional and didn’t seem to care that I booked that location for the pool only to find that it was closed when we got there. No where was it noted that the pool was closed when looking online. The tv kept turning on and off and the volume would go up even though the batteries were out of the remote and the reason they gave for what was happening had to be due to the remote. Also the keys didn’t work even though I tried and tried and the attitude the guy had was very condescending. I will never come back and will tell everyone I know not to book here.

We picked this hotel for the pool/hot tub, got there and sign on desk said closed for winter. It is an indoor pool. No where on website does it say closed. Dry wall, carpet and other areas were ripped out but not covered and kids could play in that area. Still had dirty wash cloths in our room. Would not recommend.