Sterling Ooty Elk Hill

We felt amazing at the property as this was indeed beautiful and located on hill....the view from the property is superb and breathtaking.

As for the management, the government is keeping tabs on foreigners asking for all the documents for legally entering the country. It’s really hostile for management to act like immigration officers. And then bothering again and again because they made a mistake in filing some government intimations forms about a foreigner being here. No other hotel system in other states have bothered me about my documents even after I entered this country legally. They placed us in a corner and forgot about us. Room service only showed up after 3rd day, room cleaning. Overall, this place is just a fancy looking place with poor services. FYI their food was horrible, it tasted like rubbish, weird blend of spices that didn’t even felt like Indian food. I ordered Gobi Manchurian and some fries that arrived cold. Outside food is not allowed, so I had to walk a quarter of a km away in the cold so be prepared. 4 star resort with 2 star service.

Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well managed although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....

Good experience

Located at top of the hill, offering u a wonderful and breathtaking view, especially in the morning during sunrise of the whole ooty city . Make sure you have rooms that offer the view of the city and not garden view. Ask for fan if you are of those kind who feel stuffy in the room as there are no ceiling fans and heaters tend to make the room stuffy. Rooms with 2 bedrooms and balcony are usually the ones facing directly towards the city. Wherein you can easily have a birds eye view of the race course,ooty bus stand,gem park, ooty lake. Fern hill. The church and much more. Some fabulous views await at the time of dawn. We had a good stay and were happy with our in room dining experience, the games with all the other guests ***** with bonfire and DJ music. Thank you to all the staff who have been of immense help and been there round the clock to take good care of us. Ms. Divyashree from Guest Relations for providing us with a lovely room. Mr Sachin, for arranging some wonderful activities, Mr Jayendra from the restaurant for arranging all the warm and freshly cooked food. Ms Laylla@housekeeping.

Good resort. Had a wonderful stay. Family and child's friendly resort. Childerns will enjoy the play area. Adults had various activities like indoor and outdoor games to enjoy the stay Variety of food options available to enjoy the food..