Casa Blanca Hotel & Suites Orange

It was a nice hotel room. I have a few complaints, though. I couldn't control the volume of the TV. I wish there was a TV guide so I could find out which channel had the Lakers game. I also wish they had a list of phone numbers on the phone. Other than that, the hotel was a comfortable place. My grade: B+

Enjoy my stay here every time. It has a fridge and microwave that comes in handy to reheat food or coffee. The bed is comfy and the room is spacious. Paul is very kind and upgraded me to a family room. I feel safe staying here :)

Easy check in, location is right off the freeway and the rooms are spacious, clean and the beds are comfy.

Clean room, comfortable bed, basic amenities, friendly staff and budget friendly. Highly recommend.

Checking in was easy and owner is friendly. The rooms are clean and well maintained. This is the only place I will be staying at going forward.

Dishonest manager. I checked into my room and after check-in I asked how to get on the wifi. I was told the wifi was down. I told the desk clerk that I needed wifi for my stay as I had work to do and doing so with my phone data would cost a fortune. I told him I would check in with him regarding the wifi in a bit. I went to the room for about 10 minutes, touched nothing, and came back to the desk to ask about the wifi. He had no update, so I asked how long it had been down, he said it had been 7 hours, so i asked to cancel my reservation and a refund. The manager refused, saying I needed to talk to ******* for the refund. I did so, but ******* was told by the manager that I'd been in my room for a couple hours and that I had been informed prior to check-in that the wifi was down. I pleaded with both the desk clerk and the manager to do the right thing and give me a refund, but they refused, continually saying that only ******* could give my money back (which is true, but they should be refunding ******* for my reservation in order for them to pass along those funds to me). Aside from the above issue, the property was fairly run down and was not a place I would have even considered if I had ever seen it in person before booking online. The room did appear to be fairly clean from my quick glance at it upon arriving. I would not recommend this property under any circumstance.

Stayed there for 2 nights with my mom. It was horrible.Actually, just checked out like almost 2 hours ago. Not happy at all. All they need was your money. They don’t care about the customers. The room smells bad, the phone in the room was not working. If u need something at the front desk about there’s a problem I had to used my own phone. There’s no WiFi at all for the 2 nights we stayed there and the 1st day I told the front desk already that there’s no WiFi they said that they will fix it the same day but until now nothing happen same with the phone inside the room. The box of tissues in the bathroom was wet and used so I have to go in the front desk and let them know about it and I have asked for a new one. Instead I have to call them from the room I had to go all the way to the front desk coz the phone inside the room was not working. It was a horrible stayed and bad customer service. Not going there again. Never….

Very clean and comfortable. Paul is really nice man but plays by the rules you need to have rules. Those people just don’t understand apply to everyone. Thanks Paul you’ve been great. I hope you enjoyed the cigar boxes.

A bit noisy because it's near the freeway, the place was clean. The only thing I didn't like, it did not have hot water.