Azul Beach Resort Negril

1. There was a big stereo type when they found out that we were locals. 2. There was a leak in the bathroom, numerous complaints and nothing was done. water leaking directly on the toilet seat didn't know it it was Grey water or clean water. 3. Buffet line especially breakfast was always run out of items. 4. Had to wait 15 minutes to be seated for Buffet breakfast. And was never offered any water. Had to asked for silverware.

Great location, fabulous service & the best beach in the world!

Not a 5 star or even a 4 star hotel

Out of all the all-inclusive resorts I have stayed at this one had the best drinks by far. They have good liquor and it's not watered down. I also liked how close the room was to the beach. Loved the beach lunches at the Garfield.

The resort was nice for views. However, there was no towels, the food places were closed when they were supposed to be open. The main buffet was the only place to get food and it opened late. We could not find transportation to get to our excursions. Shots were poured in wine glasses.

The location was nice. We were infested with ants, lights flickering, and no warm water. We were forced to take an aggressive approach for the resort to resolve the issues. Issues in the end were resolved. We appreciate and respect the locals. We trust the locals more than the resort. Thanks to the locals our experience was amazing.

The setting was beautiful. The resort is good but seemed understaffed most of the time. Often wait times for lunch and dinner. The beach is amazing but difficult to find an empty chair on the beach. I don’t want one for the whole day but would like to sit from time to time but all seemed to be reserved with no one using them most of the day.

I loved this resort!! Service was excellent! Very Clean. Food and drinks were very good!! Crystal she was our waitress at the beach she was great! The food and coffee were so good at the west end cafe! Thanks Azul Beach Resort for making our vacation unforgettable!!

Asked for ground floor as my mother in law has limited mobility going up and down the steps. Didn’t get the ground floor. The “best” they could do is second floor. There are no elevators so she had to go up and down the steps good thing they have wheelchairs their as they don’t have golf carts to get you from one side of the resort to the other for handicap people. There are only 3 places to eat at in the evening not 9 like they are saying and 1 is horrible!! If you have allergies they aren’t willing to work with you after I had requested since I have an allergy to gluten.With cross contamination I know they can’t help it I get it.So I’ll deal with it.And if you order room service it takes 90 minutes to get.What a joke.We ordered it several times and at random times to see if it made a difference but if didn’t.Still took just as long.As for the rooms, a geicko got in our room and maintenance came in to get it but it got into the vent.The solution was to spray bug spray and would come back the next day. They never returned.The staff is unfriendly and won’t strike up a conversation with you and are extremely rude.This is our 3rd trip to Jamaica and we figured we would try a different resort. We should’ve stayed at the other resort we stay at. They are way better and personable.So save your money and go some place else.They also try to get you to buy into a timeshare but they don’t call it a timeshare but it is.When we told them No we aren’t interested.They were all butt hurt