APA Hotel Shin-Osaka-Ekiminami

The hotel is well located and the rooms were very small (as expected). The reason for the poor review is that (1) It didn’t feel particularly clean (shower area/curtain smelled like mildew, quite a bit of dust on the headboard area), and (2) We had a bad experience with management. It was 80-90 degrees Fahrenheit outside and they had the heat on. We weren’t able to control the temperature from the room, as it’s managed by the front desk for each floor. The manager refused to change the temperature for our floor. The younger desk associate made it clear that other floors had AC on but for some reason the manager refused to do so for our floor. The night manager was rude, and not helpful. We stayed at 5-6 different hotels in Japan in similar price range over ~2 weeks and this was the worst service and cleanliness.

北風の強い真冬日に宿泊しましたが、エアコンがしっかりと機能し、ゆっくりと寝ることができました。 大満足です。