WaterWalk- Kansas City- Overland Park

Our stay wasn't to bad the only thing that I did not like was that there wasn't enough luggage carts or a pool but all in all it was an cool place to stay

We stayed here in the past without any issues. But this time was so different. The parking lot needs construction. It almost feels like you are parking at a vacant place. The entrance was good and clean but the hallway was dirty and full of stains. There was smell of pot too and we notified the front desk since it was a non smoking place. They said they have been dealing with that lately and its hard to enforce the rules. The pool was closed. The bedroom looked ok but the bedding was stained and dirty amd we went to get clea bedding and re do it ourselves. The shower curtain was also super dirty and stained . We were really disappointed this time. They have a great location and a good size property. They just need to improve and remodel some things.

We booked a 2/2 with balcony but given room without balcony. Check in at night is not the smoothest. But overall it’s a good option - spacious and clean. Kitchen has everything you need.

When I checked in, my first room had not been cleaned and there were sheets balled up on the floor, towels on the couch, trash cans out of the cabinet like someone had started to clean the room and came to the end of their shift and stopped. I was given another room that was a little better, but the floors were filthy, dishes in the cabinets were dirty, and mold in the tubs. We stayed 4 nights and never received new towels or even had the trash taken out. We could hear the people above us and beside us at all hours. Thin walls, and cheap, uncomfortable furniture. The final insult was on checkout day. Checkout is noon. The person who was assigned to clean knocked on the door at 8:30 am. When we opened the door, he couldn't understand that we weren't ready to checkout and then started pointing at his watch. I said we weren't leaving yet. He went to the next room, but returned to our room 5 minutes later pointing at his watch again. I kept saying no, we aren't leaving yet. Finally , I called the front desk and told them what he was doing. I verified the checkout time as noon. The woman who answered said, "If I see him I will talk to him about it."

We really enjoyed our stay at Water Walk Overland Park! The staff was friendly, efficient, & helpful. Our room was clean & comfortable. The ease of access for our daily trips was appreciated. Thanks!

Nice apar**ent in clean, quiet building...had all our required amenities...free parking was nice...only issue was wifi kept kicking out for some reason but not enough to be annoying...overall we can give this property an excellent review.

Check in process was not good. Confirmed the night before a 3-bedroom stay but when arrived was told that ******* changed it and the hotel then booked this remaining room with another guest. Was not offered an apology by front desk person (Megan) who was also the one confirmed with the night before. When asked if there was a rollaway bed she said no, but then a maintenance worker said there was. It felt somewhat dishonest and unaccomodating. We have stayed there quite a bit over the past couple of years. Will need to consider for the future.

It was an overnight stay so we weren't able to experience all the amenities. It's a nice property. The check in was easy and the staff were very friendly. We would definitely stay again next time and I would recommend it.

We absolutely loved this place. The apar**ent fell to the room was a big surprise and the kitchen was amazing.