Iffley Town House

沒有電梯，房間寬敞整潔但是暖氣時有時無，交通便利，廚房很好，沒有前台，這是個民宿

First up: do not, under any circumstances, book a room here. Booked a Saturday and Sunday for a friend’s thirtieth. Checked in and unpacked, then another couple showed up for the same room. Turns out the hotel had cancelled our room without telling us (but, notably, AFTER charging us) and then required us to leave our event, come back, pack up all our stuff, and move out, (or “we will take your things and throw them out on the street”).
The manager on the phone was unable to explain what had happened, couldn’t access the back-end system, and eventually decided that it was our fault that we’d mistyped an email address (an error on our end BUT we had been in text contact throughout the preceding week and they hadn’t bothered to tell us we no longer had a reservation), and then later that we hadn’t clicked “confirm” on an email we never got. Side note: I’ve worked in hotels for years; this explanation is nonsense; and even if it wasn’t - if you thought we’d cancelled, why did you still charge us for the room? I guess this is what happens when you don’t actually have any staff on the premises to sort out issues. As it was, after booking and paying for a room months ago, we were left stranded in the middle of Oxford with nowhere to stay. No apology from the hotel and it took two weeks of both of us dealing with increasingly hostile management before getting our room refunded. Minus a tenner they kept for themselves to pay for “the diary management’s company’s admin fee” - again, I worked in the industry, we all know that this is nonsense, Eviivo OBVIOUSLY don’t charge admin fees per email, but I guess they fancied helping themselves to an extra £10 for all their hard work in not hosting us. Just really small-time behaviour all round. It’s a shame because the room itself looked nice but I would recommend that you only book this place if you’re fine with not actually being allowed to stay in it.