We booked two rooms and they only sent the combination and room number for one of the rooms. But we were able to contact them and get the information we needed quickly. There was also an issue with the heated towel rack being stuck on. They were very responsive and getting that resolved.
I loved the shower, the towels, and the beds were very comfortable, It would be nice if they provided glasses or plastic cups in the bathroom and something to put suitcases on, everything had to be on the floor.
Overall it was a great place to stay and easy get to the City Crnter. I would stay there again.
Çevir