Nanuku Resort Fiji

My wife and I really enjoyed the Nanuku resort. The staff was very friendly, the food was amazing, and the location is hard to beat. We would definitely recommend to other couples for their honeymoon, or for families with young kids because of the nanny services (Nanuku buddies). We hope to come back some day!

I usually don't enjoy hotels billed as luxury resorts because they tend to be so cold and corporate, but my husband enjoys them. I am so happy it was his turn to pick and he picked Nanuku! We had rain for five out of our seven days here, so we didn't get to take advantage of many of their activities like snorkeling the reef and paddle boarding. But their other included activities were still fun! Yoga with beach views, making hats from palm fronds, making fire with just wood, enjoying a meke performance, and watching a lovo unveiled. It made us feel like we were on a perpetual Survivor reward and the staff are so helpful and open during all activities. We also did a paid activity, which was the kava ceremony. This was one of the best experiences we had in Fiji! I never thought a highlight cultural experience could be at the hotel, but they made it happen, and I highly recommend it. There were a lot of kids running around and even in the rain, they were having a blast with their Nanuku buddies. It made me want to have kids just so we could bring them back to have as much fun as those kids we saw haha. Food is hit or miss, expect inflated resort prices. Lovo night was excellent though. My favorites were some of the the local tastes at breakfast. Pacific Harbour town is easy to get to if you want cheaper local food. Lastly and most importantly, the staff here are the best we've ever encountered anywhere. So warm and kind, very willing to help. Just one example: one day, they arranged a ride for my husband very early the next day for a dive he had booked. That night, they delivered some pastries and fruit to our room so that he could take breakfast with him since he would be leaving before breakfast service started. It was so sweet, thoughtful, and unexpected. Truly something your own family would worry about for you! We were genuinely touched. When I first read these reviews, I thought it was silly how glowing they were but now I get it. We both absolutely cried when we left and they sang the send-off song. Even though we know the staff here are doing a (fantastic!) job and interact with thousands of people, they still manage to make everything feel so personal. In fact, after we got back, we found out that some Nanuku staff we met were featured on season 20 of the Bachelorette so my husband has watched that clip excitedly like his friends are on TV haha. We are so grateful for our time here and can't wait to come back.

Resort is stunning! Service impeccable. Unfortunately, it rained the entire visit making it less desirable to do much of anything. I know the rain cannot be controlled but the other side of the island had been sunny every single day. The 3 hour car ride down there was "hell" with the crazy driving and very windy roads. I felt sick the entire trip. I know they offer a small aircraft there but it's very expensive.

Had a fabulous time at this resort. The staff is very friendly and even remembered our names. Our beach villa had a outdoor jacuzzi and shower. Was able to fall asleep listening to the waves. There were many activities offered and the meals tasted good and were presented nicely. Beach chairs and towels were always available. Enjoyed the swimup pool bar.

To say our stay was perfect is an understatement. We traveled alone for a private ceremony followed immediately by our honeymoon. Kudos to this resort for such a memorable experience!

I am blown away by how amazing our stay was at Nanuku. The resort itself is beautiful but the staff is what made our stay so special. All of the staff are so friendly and welcoming, nothing is too much for them. They know your name, providing you a very personalised service. I cried when I saw new people coming to the hotel because I was so excited for them to be able to experience what I was experiencing and I cried when I left the hotel because I no longer was going to be apart of the Nanuku family. The food was absolutely excellent. All dishes were to a high standard. Alcohol was expensive but all soft drinks are included. I very rarely would stay at the same hotel twice but I cannot wait to come back to Nanuku.

I booked this trip with Costco travel. I’m a big fan of Costco travel as they put together entire packages with resorts, transport including flight and ground. The resort worked seamlessly with our Costco reservation. I did see some obnoxious reviews from others stating the food was not good and staff was slow. I completely disagree. The staff is incredibly personable, professional, and has the highest level of training. The nanny service being 1:1 is amazing for families who enjoy to bring their children on holiday. The resort is very child friendly including outings in bike rides, playing at the pool, and basket weaving. For adults, the activities offered are both fun and range in level of adventure. The activity guides were personable and very kind. The restaurant wow’ed myself & my husband on a daily basis. The menu rotated with new daily options. There were excellent options for children as well. The coffee bar was outstanding, the cappuccino was pristine snd appropriately strong. The rooms were spacious and villa mama staff kept the rooms well stocked with a lot of small touches to make it feel special. I would hands down recommend this resort for an all around amazing experience. And yes, restaurants are on island time. So the comment made about staff being slow is obscene. The restaurant provides meals that are coursed and not rushed like a true upper tier restaurant would. However when our children were getting rowdy and we requested items to go the restaurant provided us an option of taking our desserts to go.

Going to Fiji was on my bucket list of places I wanted to visit. I am so glad we chose Nanuku Resort. The resort provided a once in a lifetime experience for my husband and I as we celebrated our 30th Anniversary. Upon arrival, everyone is greeted with a traditional Fijian Warrior and coconut greeting, which is a picture perfect opportunity. We purchased the all-inclusive meal package, which included breakfast, lunch and dinner daily. The food was fresh, delicious, and the chef customized a special dinner for our anniversary, Three meals were a bit more than we needed, but it was a nice option to have. Again, their customer service shined even when we didn't show up for a meal. The staff would call to ask if we were planning to join, or if we wanted our meal delivered to our room. That was something we weren't expecting and really made us feel special. Besides the location of the property and the gorgeous views of the ocean and the surrounding islands, I would have to say that customer service was outstanding. From the management to the landscapers, each person did whatever they could to make sure you have an exceptional stay. Each member of the staff remembered your name, likes, food choices, and were always available to provide options inside and outside the resort while you were there. (For example, on the second day, our water pressure was very low in the morning. The Assistant Manager, came and introduced himself and asked if everything was okay. I told him about the water pressure, he apologized, and by the time we made it back to the room, the water pressure was at full blast, as well as they brought a complimentary bottle of wine.) Every member of staff treated each person and family as though they were special. Being there for our anniversary, we saw how the staff provided the same experience for families as they did for us as a couple. We appreciated our alone time, but also enjoyed seeing families enjoying a similar experience. We booked through Costco Travel, so there were some additional options as part of our package, including airfare, transportation to and from the resort, resort credits that could be used for spa treatments or other excursions, as well as entrance to the Fiji Airways Premium lounge for the return trip. We would recommend Nanuku Resort for anyone seeking a once in a lifetime experience.

The service was incredible and very personalized. They arranged our travel to and from the resort, and then when my daughter was sick and not up to flying, they extended our stay and rearranged our departure travel. The staff came with a personal "get well" note and some treats for her, and checked to see if we needed a doctor. I would definitely return.