Kpm Regency

Had a 1 night stay with family, room quality is decent but not excellent, room service, hospitality was very good, complimentary breakfast was good, night time we had a very good dinner with customisable option provided by restaurant team quality of food, taste was excellent.

When selecting a budget hotel, i expect bed sheet and comforter clean and neat. It was dirty and room was stinky. Furniture and interior is okay even-though old. Floor and walls are neat and newly painted. Common areas good. Toilet not bad. Many hotel management s do not give importance to towels, bed sheets, pillow, bed and comforter. These are very important as far as i am concerned ***** with toilet

The hotel Reception and Restaurant looks good since they have done the interiors. But the hotel rooms are very bad. The furniture looks more than 10 years old. There is no ventilation and light inside the rooms and hence the room and the toilets are stinking. Renovation of the Hotel is over due. The towels looks pretty old and we do not feel like using. Its time to change these things. The buffet breakfast is very bad with limited varieties and tasteless Dosas and other stuff. The rooms are big but due to the non renovation and lack of ventilation , we had a tough time staying even for a day.

Though the rooms are booked well in advance, the allotment of the rooms were done only around 3:05pm (1 hour beyond the check in time. Restaurant closes by 3:00pm and only coffee is available. Tariff is expensive. Rooms are very old, toilet seats are broken. Front office staff to be trained to be polite and responsible in allocating the correct rooms.

Hospitality was extremely great everyone including house keeping’s know how to behave to gust and place was very hygienic. It’s was a pleasant stay hospitality was appreciable even housekeepings know how to behave to guest and the place is very hygienic

It was truly great experience for the past few days where i stayed in kpm regency palakkad.. The staffs was very good and polite... I liked the front office team they were very kind full and active...