Misafir Kullanıcı
1 Mart 2024
Overall, it was a memorable and fantastic stay for us, for 3 nights—during 17th till 20th Jan. The one thing that we would remember Amberdale Resort & Spa the most for: is the STAFF. We will cherish the smiles; the service; the little n big courtesies and the care everyone took of us! Everybody smiled, greeted, enquired if all was alright and never was there any frown or any lapse in service— be it in housekeeping or at front office or in the restaurant or spa. Wish we could remember all the names, but that being difficult, we would like to express heartfelt ‘thank you’ to: Sayanth, Ann, Payal, M/s. Jinoy, Sarang, Sandeep, Sabin, James & Malem, Neethu and team. The ‘Forte’ of this place comprises: the staff, the views, the service, the cleanliness and the food. The rooms are spacious and clean. We stayed in the Ananta room and the view from the balcony was spectacular. Overall, the premises are well-kept and the atmosphere is warm. We loved the daily evening tea-snacks and the cooking session too. The night sky view from the 3rd floor terrace is also quite spectacular. Our experience at the Spa was very fine too! In the restaurant, the experiences during breakfast, lunch & dinner were made fantastic by the food, the attention to details and the service! A few suggestions are: The activity room (where board games etc are kept) could be cleaner and well maintained. The cutlery/mats etc in the restaurant area could be better. If a brief (15-20 mnts) yoga session too could be held on the 3rd floor where tea is served early morning, it would be much appreciated by all guests including the foreign guests. Lots of good wishes to all in the Amberdale Team!!!
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