Misafir Kullanıcı
19 Mayıs 2024
The moment we stepped into the hotel..we were enveloped in a world of relaxtion due to the various scents that were kept there. The lobby was nothing short of magnificent,boasting elegant design. We recieved cold towels which were very relaxing and made us fresh. The room was clean,ac was working well,everything was great. The housekeeping staff that is,Mr Prasad and Mr.Satish were professional and respectful of our privacy,yet always available to accommodate any requests. The overall food was very delicious. Whenever there was any issue the restaurant monarch was always there,giving us personal attention for every little thing. Mr.Ganpat, Mr Ganesh and the ***ager also provided a very good service. The receptionist staff were very humble and helped us throughout our stay at grand victoria,the fern hotel.There was place in the backyard where there was a small playground and badminton court which was very fun to play with. My most favourite game in the whole resort was the archery. Overall experience was good..we.enjoyed our stay at the Grand Victoria,The Fern Resort
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