Dumaluan Beach - Marilou Resort

review for the resort 1. i requested for a 2 single bed - what they gave us is 1 bed, and when they separated the beds into 2, my gosh, under the beds are so dirty, so i didn't accept that room instead look for another room 2. i informed the resort that i was with a senior citizen, meaning they should give us a senior citizen friendly room, what they gave us is a room with a bathroom with only a bathtub. how can a senior take a bath 3. gave us a room with a regular bathroom instead. however it has only 1 bed, so i request the, to put 1 more bed. to my dismay what they put was an extra one cushion mattress only. so i again request more mattress so that it will be more comfortable to sleep 4. for the first day we check in, they didn't give us free complimentary mineral water in our rooms, instead they gave us a pitcher of water which we dont know if its mineral water 5. they don't have any free wifi inside the rooms instead only on their dining area and reception area 6. breakfast foods almost the same the whole 6 days we where there 7. during breakfast, you need to ask for a toasted bread instead and takes a long time before they serve it to us 8. all the servers and cooks in the dining area was not wearing a hair net which is required by the Dept of Health 9. i was able to talk with the HR manager of the Hotel regarding the hair net policy, she just look at me and did nothing. she is also snubbish, not meant to be an HR manager 10. the also have stray cats roaming around the resort, unfortunately one night when we got back to our room, there was a bad smell near our room, then found out the the cats just made a poop and vomit just outside our door 11. ask the front desk how to get a toktok (mode of transportation), what she told us was just to walk out and look for one. not even extending that their guards will just call one for us. 12. check in time is 2pm and check out time is 11am, if you extend you will pay an additional 350/hr 13. they dont have water filtration the the resort, so water is salty in the bathroom, just like you are in the swimming in the beach 14. they dont have generators, first night they have a power outrage so no electricity in the resort 15. management should do something about the services that the resort have.

Our family trip was amazing .. very accomodating and friendly staff. Clean and tidy rooms. But 1 thing more, they should have intercom phones in the room so if the guest has any concerns or requests no need to go outside and go to the reception.

well the place is good but the service is not good, they charged me 2 extra bed but only 1 extra bed,, the room is only 4 pax and we are 6..