We spent three nights at New Hotel and we loved its geographical location. Unfortunately, we were unsatisfied with its hygiene. During our stay, we unveiled the unpleasant side of the hotel and they include: evident fungi clutched onto the corners of the walls; unidentified bugs crawling on the bed and the mattress contained a disgusting smell.
However, the staffs were very friendly and helpful. Because of the insects (we were rather petrified by the creatures) we requested to swap to another room and that wish was fulfilled immediately. It was just because we compared the two different rooms, we realised that our second chamber was clearly equipped with a higher quality than the first. We are concerned whether different service will be provided for specific customers when paid the same price.
Çevir