Slater Memorial Park, Pawtucket Yakınlarındaki Oteller

I booked this hotel from Expedia for 4 days in July (12th-16th). In May I cancelled it (so in PLENTY OF TIME.) Fast forward to July 13th, I get a notification of a charge (it was declined because I didn’t have the money in my account) for the full amount of my stay. I called the hotel to ask them why because I had cancelled it already. Guy at the desk informs me that they never got the cancellation from Expedia. I told him I had the email and asked him if there was anything else I needed to do. He said no, since the charge was declined anyway. I then get 3 separate charges of $25 each ($75 total was charged to my card) on my account today from the hotel (after a charge of almost $200 was declined on my account.) I call the hotel again, and was informed again that they never got the cancellation. I explained everything, but it didn’t matter. I was told to contact Expedia and have them call the hotel directly to confirm the cancellation. So I did. Expedia calls them, tells them they have the confirmation of the cancellation (I still have the cancellation email as proof) and they told Expedia that they didn’t get the cancellation and would not be refunding me! I don’t know what more they want. I have the email I’ve offered to forward to them. Expedia themselves called them (as per request) and they STILL decide refuse my refund! Even if it was a mistake on Expedia’s end, why punish me and continue to charge me even after having proof of cancellation. Very slimy. Don’t give this place your money!

My two grandkids, my wife and I stayed at this hotel for two nights. I had two suite upgrade certificates left in my Bonvoy account and decided this would be a great time to use them. The chances of getting upgraded is usually about 50-50. I called the hotel a couple of days ahead of our arrival and explained that a suite would be extremely appreciated with our 9 and 11 year-old grandkids. I asked if I could put in a separate request for a suite based on my Lifetime Titanium status. She said no problem and would attach a note to our reservation. The day before our arrival, I got a notification that we had been upgraded with the certificates to a 720 sq. ft. king suite with an incredible view of the capitol. We arrived early and our suite was still occupied, so William took all our information and said he would notify my when the room was ready. We took the kids to the Museum of Natural History and the Planetarium. Upon exiting the planetarium I saw a notification that our room was ready. We checked in and the room was beyond our expectations! The sixth floor suite had an amazing view of the Capitol. We settled in and my grandson could not get internet access for his Nintendo switch. We went to the front desk and Nicola tried to help but couldn’t get it to work. So she gave us a number for IT support. We walked down to Providence Place and had dinner at the food court. When we returned he called the IT guy and he was connected in less than 5 minutes! Thank you Nicola!! We had access to the Club Lounge and picked up some sodas and waters. The next morning we had breakfast in the Club Lounge. The food included fried eggs, sausage, fruit and pastry items, coffee, and juices. The following morning the choice was scrambled eggs and bacon. Robert, the gentleman in charge kept everything stocked and the room clean. The following day we took the kids to Newport to tour the mansions. We got back around 6pm. The rooms were cleaned and looked pristine. The bathroom was huge. It was handicapped accessible. The shower had plenty of pressure and hot water. The room a/c worked great. We departed after breakfast. Hanna quickly checked us out. The room bill was perfect. The valet guys were great. The kids were already talking about when we could return. We can’t wait to return to this historical (former) Masonic hall.

I only stayed for a single night. I found the room comfortable and quiet. At night, the window shade blocked all the outside light. Although I did not use the kitchen facilities, it looked functional and efficient. The room and the building were very clean and neat. The next time I need a room in this area, I will definitely pick this Extended Stay America.

Although hotel is undergoing renovations noise was kept to a minimum. Only one morning did we hear noise. Disappointed that pool undergoing major renovation so it was closed. Room was clean upon arrival. Bed was comfortable. Nice selection of breakfast foods and area kept very clean and fully stocked by the 2 breakfast servers we had met. Front desk staff friendly and helpful. Hotel location ideal to restaurants, shopping and attractions. Safe area. Lots of parking available.

I have to say that sometimes when I’m traveling to an area I don’t know very well, I won’t stay at a hotel if it’s not a name I know. I expect a certain standard when I stay at a reputable chain such as Hilton. This isn’t an awful hotel, but there’s nothing special about it. Our room needed updating. It smelled like mildew. There was mildew or some sort of stains around the peripheral of most of the bathroom ceiling. There were stains that looked like either lipstick or blood all over the outside of the bathroom door. The parking garage was crowded and filthy. The button that you were supposed to use to let yourself in and out of the parking garage didn’t work so you had to call for assistance every time. like many hotels, they are not servicing the room if you stay multiple nights and that’s fine. But I called and requested towels and they never delivered them. The hotel website implies that there is a restaurant. There is not a restaurant. There is a bar that’s open in the evening, and they may serve food in the evening, but that’s not a restaurant. The television was awful. There was no literature in the room or in the hotel about things to do in Providence. this is not an awful hotel, but it’s not a good one, and it certainly isn’t up to the Hilton name.

This was a solo stay on April 20, 2023. I am a Hilton Honors Diamond member, and as such I enjoy trying different properties across the portfolio when I visit different cities. In Providence, I had not yet stayed at this Homewood Suites, so I decided to give it a try. It was a stopover on the way by train to Boston, so I found it extremely convenient, a few blocks away from the station. I was surprised that this hotel did not offer a Digital Key, because it would have allowed me to bypass the odd arrangement of the entrance on the street level and the front desk on the second level. So I had to stop at the desk to claim my plastic old school card key. The desk staff was professional and described the hotel and features, as well as mentioning breakfast down on the street level. My Diamond status was recognized. My room was the one I had chosen during the online advance check-in the day before arrival. As it was a suite, it was certainly spacious. But.... the HVAC was hard to control, if at all. The outdoor temperature went down to the low 40's, and so I would have liked to have my room warmer than it was. Turning the thermostat higher just displayed the higher temperature but did not make the temperature higher. Unfortunately this was realized when I was ready to go to bed, so I wasn't going to contact anyone to rectify it that late. I found the bathroom to also be spacious, with enough room to put my toiletries on the counter. Because of the room temperature I opted not to take a shower that morning, so I cannot vouch for whether there was any issue with hot water. Breakfast.... I did not expect much. It was buffet style but limited selection. I did have scrambled eggs. I was bothered in the morning before my planned departure from the room and well before check-out time by Housekeeping knocking on my door. I thought that they only come in between guests. I had to yell that I would be out within half an hour. All in all, a great location but the lesson learned is to check the temperature control earlier in your stay if possible.

No exaggeration! If you are traveling by car, the location is absolutely great ~ the living functions nearby are good, there are supermarkets and restaurants nearby, which can be reached in about five minutes by car ~ it takes less than 30 to an hour to get to the city or nearby famous attractions Wait, the point is that the residential environment here is very comfortable and quiet! The room is also very comfortable and clean. The service staff here are also very kind. I like it very much!