Misafir Kullanıcı
6 Mayıs 2024
The castle is beautiful and full of character so was a lovely place to stay, the room was really comfy and spacious. Checkin staff were lovely but the waiting and bar service really let down our stay. We ate in the brasserie and it was really poor, slow service,very limited menu, no a**osphere, and the staff were completely uninterested. In the bar, which is a really nice space, I ordered two cocktails and the barman was reading instructions on the wall then had to leave to ask someone how to make them, given that the cost was £24 they really should have staff who know their menu. To be charged 10% on top for service was too much and I asked for it to be removed. They add service to everything which I wouldn't mind so much if there was actually good service. Breakfast staff were better but the cooked breakfast wasn't great, the bacon was cold and the toast was warm bread. Overall I wouldn't stay again which is a shame but the service really let it down.
Çevir