Atma Eco Village

Where to even begin. The absolute most amazing resort/Villas in Guatapé. Super romantic atmosphere, beautiful natural with eco vibes. The service was incredible from Mr. Palacios, the boat driver and security guard and Jacuzzi repair man. All the other staff were super accommodating - and even though I was only there for 1 day, it was absolutely amazing. We rented jetski and did a boat tour of the area, including el Peñol. The experience was 1 of 1 and I can’t wait to go back. Thank you to the team at Atma, I will never forget

Amazing place! We stay at the romance bamboo villa, perfect villa, with jacuzzi on the lake view, big bed and very special and beautiful design. The food in the restaurant in high level so delicious The hotel staff are kind and generous, help with everything. Perfect stay for relaxing and enjoy :)

It was such a beautiful place! On top of having a nice comfy bed and a unique glamping set up, the service and attention from the staff was top notch. Serghio, Steven and Raul, especially, helped us out really well! Would def recommend this to anyone.

The place is amazing, they made some mistakes in room service and daily room cleaning

Upon arrival we were welcomed very friendly with a welcome cocktail. We were there at 13.00. We had contact beforehand via whatsapp, we wanted an early checkin and we were told that this was possible, but with extra charges, of course we accepted. However, when we arrived, they told us that we couldn’t get in our room and that we had to wait untill 15.00, even after showing the text message it was not possible. Surroundings are perfect, we had the bamboo village romance, with perfect views and a jacuzzi, perfection! Cocktails and food were great! Also perfect room service! Unfortunately there are other resorts in the neighbourhood and they have big party’s starting at 03.00 and will last until 04.30: when asking reception and security: nothing can be done, not even a phone call apparently. Then check out day arrived: I felt like a criminal. Two persons came to our villa and checked everything: minibar, bathroom, the bed, etc… like I was going to take the towels or pillows?! After a long proces of making up the Bill we finally got it, unfortunately it still had some flaws in it, besides that we had to show proof that the booking was paid for - it was a booking via ******* with full prepayment, booked 6 months in advance… At the end: it is a beautifull resort, perfect villa’s, good food/drinks, but there are some major concerns.

I am a very loyal client of Atma villas, I have visited this hotel for around 10 times aprox and I can say that Atma is no longer the place it used to be, here I am listing the reasons why this is no longer an option for me and my husband: 1. Organization and experience has drastically changed: you can definitely tell they changed the admin, there is a huge disaster in reception with your billing, you need to triple check that they didn’t make a mistake. I was here on Sept 2 to the 3rd and they had a complete disaster with my billing, one of the ladies had to manually take the calculator then they called to say I had a pending charge, and then they said it was a mistake… totally off. 2. Menu is not always fully available: they also have had problems with the chef, there was a time that they were only offering pasta, the mexican menu was not available, the pizza area was closed and we were extremely limited with the options. 3. The deck is no longer fun: they used to have a DJ in Saturday afternoons, the last 3 times I have been there, I haven’t seen the DJ and the deck is closed at night, you cannot go there and have dinner… they ask you to stay in the Mexican bar… deck is empty starting at 7 pm and there is no life whatsoever… BORING 4. Be careful with the prices: double check the prices, I ordered a Kayak service as in their WhatsApp catalog the price was 40K the first hour, while ordering the service they said it was 80K the first hour. I had to complain with the admin and show the catalog price listed in their WhatsApp, I ended up paying the 40K but it definitely really is a bad experience they haven’t updated their prices. 5. Organization is bad: they are all over the place with the prices, with the menu (if the chef is not there, nothing runs) they have become extremely capitalist, even breathing there has a price really… I used to love Atma a lot because it is indeed paradisiac but the latest experiences have been terrible. Price vs quality and experience received is not the best. Sorry but take the previous admin back. Josue.

I didn't stay there but ate dinner and breakfast. The food was absolutely delicious and the service impeccable. We had ordered a pizza but since the oven was having difficulties, the manager gave us complimentary appetizer of nachos and we ordered something else. The next morning, we had the fluffiest pancakes and huevos rancheros there, both excellent. I would go back in a heartbeat.

I took my mother for her 60th Birthday to Atma Villas, and all i can say is WOW, just WOW!!! We were picked up by boat from the Marina, and as soon as we arrived my mom started crying. She was so unbelievably excited and then after check-in we received this AMAZING drink! Afterwards we went to the rooms and again, my mom started crying, they decorated the room full with balloons, Happy Birthday sign etc. The rooms are just breathtaking, the view, the amenities, and so much more! Even when it rains, this property is just breathtaking! As a celebration, we had a private dinner on the Patio, and again, blown-away by the set-up & service. I just CAN NOT stop praising Atma Villas to family & friends. This is a MUST DO when you visit Medellin/Guatape. Thank you Atma Villas team for the amazing experience, and simply making my mom feel so special for her 60th birthday! THANK YOU!!

Amazing place . Staff extremely friendly and Polite . Beautiful place with many options to enjoy . About the price, a little expensive. We rented a jet sky and we were in Coccoon Villa Room, very nice! We loved the stay and the glamping the experience .