After booking and paying online, non-refundable, upon arrival I was told I had to pay a $50 cash deposit to be allowed to check in. I did not have cash, there is no atm at the hotel. I have never heard of such nonsense and will definitely not ever use this brand again or book using ********** who did not make this clear before paying! I’m weary from driving yet had to go find an atm in the dark by myself. Disgusted with the entire experience. Then there were children running and screaming in the hallways at 11:45pm. I believe they were the same children that were hanging out in the lobby when I was trying to check in. Children of the employee at the front desk and their friends. The included breakfast was cold coffee probably from the previous day, and some packaged donuts. Terrible experience
Çevir