Ixora Hotel Penang

This hotel is conveniently location in the Prai area; close to the highway - access via car or Grab is easy. It is also 6km away from Penang Central for access to the Ferry. Check in was convenient and easy but staff has to update their knowledge on hotel, facility, bookings and room perks; and also the surroundings because clients might ask for information. Room was superspacious, internet was somewhat stable but had trouble accessing some of my work pages (probably network security). Despite looking modern, its also a bit runned down where some furnitures needing a refresh and touch ups (see picture). Bed and linens were spacious and comfortable and airconditioning was manageable. Bathroom was okay with the cute toiletries provided (really cute). My room type comes with free minibar so they refreshed it daily. TV screen is huge but channel selection was limited. Breakfast buffet was mediocre at best but staff were always ever present. The doorman and security are kindest at the hotel.

There is no place to eat around here. The mega mall next door is almost on the verge of collapse.

Loved everything during our stay. The room was spacious, clean and service was excellent. Its our second time here, first after pandemic (which they follow the sop very good), this time with our toddler. She enjoyed the pool and the mini gym very much! Will come again in future

1st room (7th floor) facilities not good / missing 1) Air-condition with noise 2) Toothbrush - toothpaste not provided (listed provided) 3) Slippers not provided (listed provided) 4) Abnormal chair 5) Bed shower door can't close fully Then lucky, changed to 2nd room (9th floor) all back to normal

Just off the highway. Clean rooms. Supermarket next door. Free refillable complimentary mini bar each day. Great hotel

Check in process ok. Problem started dkt bilik, aircond rosak. Then nk tukar bilik took almost 30mins. Without any proper complimentary ke apa. Both bilik lama and bilik baru not so clean. Shower ada rambut sampai tersumbat. Then bunyi kereta motor bas lori semua boleh dgr even from tingkat 10. Breakfast biasa biasa je. Not worth to try again i think..