The Proud Karon Beach Phuket Trademark Collection by Wyndham

Yeni bir otel, yeni yenilenen otelin kokusunu şahsen kabul edemiyorum ancak birbirimizle iletişime geçtikten sonra odayı değiştirdim ve koku o kadar da güçlü değil. Tesis yok. Hizmet tutumu iyi.

Bana verilen oda, bir yatak odası ve bir oturma odasına bölünmüş çift kişilik yataklı bir odaydı. İki yetişkin artı bir çocuk ve bir çocuk için yeterliydi (yorganı olmalı). Ek binada yer aldığından 2⃣️ bina yamacın eteğindedir, manzarası yoktur ve yamaç tarafından kapatılmıştır. Ana binanın güzel bir manzarası olabilir. Otelin inşaatı halen devam etmektedir ve tamamlanmasının altı ay süreceği tahmin edilmektedir ancak bu durum check-in işlemlerini etkilemeyecektir. Plaja sadece on dakika uzaklıktadır. Otelden bir üst kat talep etmeniz tavsiye edilir. Ayrıca check-in saati 15:00 civarında olduğundan biraz daha erken gidebilirsiniz.

Otel iyi ama inşaat devam ediyor, havuz ya da restoran yok. Sadece bir odaya para ödemek çok pahalı. Açıklamada havuzun veya restoranın henüz tamamlanmadığı belirtilmemektedir. İnşaat bittiğinde bu otele rezervasyon yaptırmak daha iyidir

Bu alandan uzak dur. Bu fiyata şimdiye kadarki en kötü otel!!! Çok pahalı ve inşaat halindeler, bu yüzden sadece odada hiçbir olanak olmadan kalabilirsiniz. Çok yazık ve bu 4 yıl!!! Yani tamam otel olarak inşaat halindesiniz tamam anlıyorum ama fiyatı değiştirin beyler. Bu nedir? Fazla bir şey sunamazsınız ve odalar çok kötü kokuyor. Bu sağlıksız. Bu yüzden oda fiyatını düşürün! Geceliği 140$ değerinde değil. Belki 50$ ama daha fazlası değil!!!

İyi konum - gürültüden uzak, ancak plaja 7 dakika yürüme mesafesinde. Etrafında inşa etmek - ama sorun yaratmaz. Odadaki Al yeni. Otel bir süre önce açıldı. Çok yardımsever ve nazik personel!

Oda çok iyi, yeni ve dışarı çıkmak için biraz uzak. Hizmet oldukça iyi.

Tadilat sürüyordu! Kahvaltılar üzücü

We stayed here for 5 days and 4 nights. We really had a pleasant stay. The room was so neat and cozy, we had a good night sleep after a day of exploring the places in Phuket. The pool was clean, a good spot to hang out. Staff were accommodating especially one of the security guards whom I want to commend as he assisted us from Day 1 of our stay until we left the hotel (I forgot to take his name, he was working morning shift for the consecutive days of ours stay) We had avail the breakfast also, which was really good as well. Menu was different everyday. As for the location, the hotel was walking distance from Karon Beach. Will highly recommend this hotel.

We typically do not complain unless it’s really warranted but this is one of those times. My wife and I stayed at the Wyndham in Playa de Carmen Mexico early this year. After a delayed flight and a long travel day, we finally arrived at 11:30 PM only to be told upon check in that our hotel room has no running water. No other room was offered to us and when we asked we were told that we cannot change rooms!! Needless to say this was unacceptable on so many levels! A year later we decided to put that experience behind us and give the Wyndham another chance so we booked into the Proud Karen beach Wyndham in Phuket Thailand. We chose this hotel over another one because their site said the hotel had a roof top pool and a fitness room. I recently injured myself so a gym is very important for my ongoing rehab. However, once we checked in, were informed by the staff that there was no fitness room nor a roof top pool as both were still under construction. I was feeling frustrated as I specifically choose this hotel for the fitness room and felt that they had misrepresented their amenities on the site. Furthermore, It appeared the hotel was still under renovation as you have to navigate yourself through an old car parkade (see video) and long steep drive way to get to the front desk and only one elevator is operational in each building. We were willing to turn a blind eye to these shortcomings but I needed a fitness room so after 2 days we ask to check out early and get a refund only on the last 2 days. When I called (from room) the manager at the front desk about my request and reason why the call was disconnected so I went to the front counter and when the manager saw me he called the sales agent who informed him to tell me that our room was nonrefundable. At this point I asked to talk to the sales agent on the phone as they appeared to have the authority to grant refunds. As I began to explain to her why I wanted to check out early she rudely cut me off and would not let me finish explaining. I asked her to let me finish speaking and again she cut me off and said that I have to go through my booking agent. The booking agent had already emailed the hotel twice with no reply. We were then told the office was closed so we would have to wait until Monday which was our check out date so that would be too late. An hour later our booking agent mysteriously got a hold off the “closed office” (the sales lady who I had talked to) and he said that she denied our request despite our complaint. There was nothing he could do. I email Wyndham’s head office regarding the matter but had no reply ! This company misrepresents itself and takes no accountability should an issue occur ! Stay clear!!!