Misafir Kullanıcı
22 Mart 2023
The actual hotel is okay, location in the middle of nowhere but with a ten minute walk to the large shopping mall. When I arrived at 10pm after a long day travelling, check in wasn’t easy. First if I paid with card there was a 2% charge.. ok but the receptionist can’t do math as I was told for the 2% charge it would make my 3000bhat room 4000!! I paid cash… then they wanted 1000bhat cash deposit!! No where on the booking did it say that was required. Room was clean, with a rubbish view but I couldn’t sleep all night as AC didn’t work. When I went out the next day at 10am I told reception & asked they fix. When I got back at 4pm, not only had my room not been cleaned, the ac hadn’t been looked at. I was told there was no problem! Asked for manager who called… kept speaking over me. As a solo female traveler I got upset, I didn’t feel well & as I cried I was laughed at. Told no one to fix ac on a Sunday! Eventually I was offered a different room after being dragged round hotel again… I just wanted to leave. I was left to cry in reception. I’d avoid if female.. I work in property management and I was told I wouldn’t know if ac worked as I’m a girl..,
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